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Transcript of Embracing Change
Who is this guy?
More than ten years with change in title
Close to twenty years in change coaching
Built change disciplines and CM methodologies for small to Fortune 50 companies
Co-Founder & Co-Owner of STAR Collaborative
Professional Services and Staffing Firm
Place contractors and direct hire candidates
Extensive CM talent pool
“a person who takes responsibility for making networks healthier; do so by connecting people, coordinating self-organized projects, facilitating networks, and being a network guardian”
Constant White Water
Who moved my cheese?
If you do not change, you can become extinct
Moore's Law: the number of transistors per square inch on integrated circuits had doubled every year since the integrated circuit was invented. Moore predicted that this trend would continue for the foreseeable future.
Thank Gordon Moore
Companies are doing more with less
Welcome to the gig economy
Thriving in our diverse and ever-changing college environment
Favorite Change Resources
The Change Book
The Minnesota Change Management Network
wHolistic Change: Delivering Corporate Change That Lasts
Batman is owned by DC Comics
In 2015, Uber, the world's largest taxi company owns no vehicles
Facebook, the world's most popular media company creates no content
Aibbnb, the world's largest accommodation provider owns no real estate.
Exercise: Change Call Out!
Write a brief statement about a change you are currently experiencing.
Define a future state goal
“The illiterate of the 21st Century are not those who cannot read and write but those who cannot learn, unlearn and relearn.”
Tech Check 2
STAR - Google Hangouts
Client - Jabber
Phone - texting
Phone - personal VM
STAR - Google Voice
Facebook - IM
Facebook - STAR IM
LinkedIn - Inbox
Top Things NOT To Do During Change
Never Say This:
"This will be nothing like the last change"
The technology is amazing!
"We're an early adopter"
It will be seamless/transparent/cause no disruption
The Technology Change Book
by Emerson & Stewart
Ignore it at your peril
"This too shall pass" / duck and cover does not fly
Change happens. Get over it.
Don't reinvent the wheel
Denial isn't a river in Egypt
Look out for others
Take care of yourself
Recognize that people adapt to change at different speeds and in different ways
Favorite Tools to Use During Change
Understand the Costs of Change
Make a heat map
Current State/Future State Definition
Level of Influence
Committed Activist Champion Neutral Opposed Adamantly Opposed
Know Your Audience
~from The Implementation Effectiveness Handbook
PAY NOW OR PAY LATER
There are costs no matter when you react to change.
The trick is minimizing them.
Terry Smith & Lisa Zweber-Smith
Michelle Smeby and Patty Stolpman
Level of Resistance