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Cleaning Supplies and Procedures

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Erika Shirasu

on 4 August 2014

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Transcript of Cleaning Supplies and Procedures

Cleaning Supplies
and Procedures

The Hotel, lodging House or any building requires
a thorough cleaning, not just cleaning it has to be sanitized. By sanitizing, all germs and bacteria are killed through the used of sanitizing chemicals. There are appropriate cleaning and sanitizing equipment, tools and supplies as follows:

Cleaning Equipment
Vacuum Cleaner
Floor Polisher
Carpet Sweeper
Hydro Vacuum or Wet & Dry Vacuum
Carpet Extractor
Room Boy's Cart
or Trolley
Utility Items
Cleaning Chemicals
Plastic Liners
Cleaning Supplies and Materials
Scouring Pads
Green is for scrubbing purpose only and white is for cleaning painted surfaces, glass, mirrors, marble, and porcelain.
Dusting Cloths
This is used for dusting wooden and painted parts.
Cleaning Towel
Polishing Cloths
This cloth is used for polishing metal surfaces like bathroom fixture.
Hand Brushes
This brush is meant for brushing away dust from rough surfaces such as rattan, wicker work, etc. It is also used for cleaning tiles.
It is used for drying bathroom walls and floor tiles after they are cleaned.
Toilet Bowl Brush
It is used for cleaning toilet bowls.
Mop with mop handle
Used for manual floor moping.
Floor and Window Squeegees
This is needed to remove excessive water from the surface and corners. It also speeds up the drying process.
Ceiling Brooms
Use this broom to remove cobwebs in the ceiling.
To be applied in hinges of doors so as to prevent squeaking sounds from the door.
To be used for picking up dirt and cigarettes butts found on ashtrays.
Trash Bags
The plastic bag shall serve as under liner for garbage containers so that the wet garbage does not penetrate into the corner or surfaces.
Soft Broom
It is used for sweeping.
To be used for cleaning fine surfaces.
Insect Sprayer
Used for fumigation so as to eliminate pests and mosquitoes.
Buckets and mops are used for cleaning floors, walls, and other parts of the building.
Cleaning Chemicals
Wood Polish
To polish wood surfaces, leather and imitation- leather surfaces.
To be used in fumigation and to eliminate insects and pests.
It is a chemical used for polishing all glass surfaces such as mirrors, windows, etc.
Air Freshener
To be sprayed in the room in order to remove foul odor in guestrooms, comfort rooms or any area with foul areas.
Carpet Stain
(like Atomizer) used to remove stain or spot on carpets.
(like Lysol together with sprayer) Used to disinfect toilet bowls, urinals, sink and other areas that are most vulnerable to bacteria contamination.
Metal Polish
Used for polishing brush copper and metal surfaces.
Lacquer or Paint
Use this chemical to remove lacquer or paint from hard surfaces.
Muriatic Acid
To be used only for removing cement or plastic remains from floors.
Wax Stripper
Formulated to break up, loosen and strip off tough old waxes.
Used to remove grease. Oil, dirt carbon, ink, mildews, soils, and waxes.
Emulsion Wax
Buffable wax used for resilient floors like vinyl, linoleum, and rubber tile and for concrete floors and marbles.
Polymer Sealer
A non-buffable wax that is highly recommended for wooden floor.
Solvent Wax
A kerosene base wax used for wooden floors.
Paste Wax
For polishing stone floors, wood, and resilient floors.
Drain Cleaners
To expedite draining of clogs.
General Rules in the use of
cleaning equipment
Check electrical appliances and equipment before use. Check if there are frayed wires, loose plugs and connections. Never use any appliance that is defective.
Handle equipment with care and make sure it does not bump on hard surfaces.
Clean and store equipment in there custodial room immediately after use.
Empty dust bags or dry vacuum cleaners before they overload after each use.
Follow manufacture’s operating instruction.
Schedule a regular check-up of equipment to prevent serious breakdown.
To avoid electric shock or short circuit, do not expose equipment to rain or water. Store indoors to protect them from getting wet. Electrical equipment should never be use in wet surface.

Cleaning Standards
No dirt left on corners, behind doors, under carpets or furniture.
Water is used sparingly. Cleaning solution are rinsed quickly and the floor is dried at once.
All floors, after through stripping or scrubbing are applied with a thin, smooth, and even finish.
Not allowed to build up in corners, baseboards or underneath furniture.
All carpeted areas or upholsteries are kept clean, free of dust.
All surfaces are dust free.
Window frames and channels are free of dust.
Thoroughly cleaned, no visible streaks, scratches or spots.
Emptied trash, garbage and dirt; disposed daily.
Emptied soil and cigarettes butts, washed and wiped-dry.
Kept clean and sanitary.
There is no sign of marks or streaks on walls, fixtures, doors, door handles and other surfaces.
Thoroughly dusted, all surfaces are free of dirt and spots.
Ceiling is free of cobwebs and dirt.

All walkways, parking spaces, planted areas are clean, free or littered objects.
Cleaning of Bathroom
1. Wet the surfaces.
2. Apply all-purpose cleaner.
3. Rinse the surface.
4. Dry and polish the surfaces.
Cleaning of
Toilet Bowl

1. Flush the toilet bowl.
2. Pour the toilet bowl cleaner.
3. Leave the toilet bowl cleaner to soak (at least for 2 minutes).
4. Clean the toilet bowl.
5. Flush it again.
6. Clean the toilet seat and cover.
7. Clean the outside part of the bowl.
8. Dry and polish the bowl.
9. Close the toilet bowl cover.
Furniture Cleaning, Care and,
A. For the furniture to look better and shinier, apply or spray furniture cleaner polish.

B. Wipe and dust away all dirt in the furniture using a clean and dry dusting cloth.

C. Apply cleaner-solution to all corners and walls.

D. When cleaning glasses, apply glass cleaner like “Glance” to make it look shinier.
Spot Removal on Furniture
Any food containing milk that spills on furniture surface should be wiped immediately. The effect of lactic acid on wood finishes is like a mild paint or varnish remover. To do this, deep your finger in liquid or paste wax, or coconut oil- or even moistened cigar ash and rub the solution over the damage area. Then re-wax.
Be careful not to spill perfumes, medicine, beverages, or other liquid containing alcohol to the furniture. These items leavings or spots that can cause irreparable damage. There alcohol content can dissolve the finish. However, if the finish has been protected with wax, a spot can be prevented. Should spot occur, treat them with the same method used for milk or cream stains.
Spots cause by water marks orange on furniture surface can be treated with a non-linty cloth moistened with coconut oil. After the treatment, wipe the affected area immediately with a clean cloth. This type of mark can also, at times, be remedied by placing a clean, thick blotter over the ring and pressing it with a warm (not hot) iron until the ring disappears.
To remove candle drippings and marks left on furniture, harden the dripped candle wax by holding an ice cube on it a few seconds. Rub briskly with cloth saturated with liquid wax, then wipe dry with a clean cloth. Repeat the process until the mark disappears.
To remove oil stains caused by butter, salad dressing, cream, etc. placed a white blotter soaked in lighter fluid over the spots and let it dry. Repeat the process several times if the stains are stubborn.
If acid marks appear due to spilled fruit juices or spots from alcohol, it is advisable to sand the area gently with fine sandpaper. Then rub with the shine putty (tin oxide) using a damp, soft cloth.
After the stains have been removed, protect the furniture especially marble by applying furniture wax. The wax will also bring back the shine to the furniture.
Window Cleaning
Prepare the cleaning Solution
Prepare all needed supplies and materials.
Wash frames and windows.
Clean the outside part of the window
Wipe-dry the window frame using a cleaning towel.
Dry clean
Polish the glass.
Window and Glass Cleaning using
squeegee and window cleaner
Spray Squeegee-off miracle window cleaner unto glass. Apply liberally.
For high- reach areas, apply solution directly unto the scrubber.
Do clean up stroke
For hard to reach jobs, use the R-E-A-C-H extension pole. Place the scrubber on the pole and wash the window. Replace the scrubber with squeegee and pull the squeegee down vertically. Wipe blade after each pull.
Brass cleaning and polishing
Equipment and Materials needed:
Metal polish
Polishing Cloths
All-purpose cleaner
Hot water
Kitchen Cleaning
Check ceiling and walls for cobwebs and remove them.
Clean all parts of kitchen equipment and appliances from top, sides and the front.
Dust and clean the range hood.
Clean backsplash and countertops. Scour rings.
Clean the outside of all cabinets.
Dust and clean mirrors and pictures frames.
Dust the doors, windows, frames and baseboards.
Empty all waste baskets then wash them with soap and water.
Reline the waste receptacles with plastic liners.
Dust and clean the fan and air conditioner vents as well as light fixtures.
Cleaning the living room and family room
Check all walls and ceilings; remove cobwebs if any.
Dust the door and window frames as well as baseboard.
Dust and clean mirrors with glass cleaner.
Dust lamps and shades.
Empty all ashtrays and wash them with soap and water. Then wipe dry.
Wipe and polish all furniture. Use wood polish if any.
Dust the fan and air conditioner vents as well as light fixtures.
Sweep or damp mop the floor, Vacuum the carpet (if carpeted)
Shampoo carpets if they are heavily soiled.
Dining Room Cleaning
Remove cobwebs on the ceiling and corners.
Dust the door, window frames and baseboards.
Empty and wash-clean the ashtrays.
Dust and polish mirrors and pictures preferably using glass cleaners.
Clean and polish all furniture.
Dust fan and air conditioner vents as well as light fixtures.
Sweep and damp mop the floor or vacuum if carpeted.
Cleaning stairs, hallways, and foyers
Dust door/window frames/baseboards.
Dust/clean mirrors/pictures.
Dust lumps/shades.
Clean/polish all furniture
Dust fan/air conditioner vents light/fixtures
Empty/wash/reline waste baskets
Clean front door inside/out.
Sweep/damp mop floor or vacuum carpet
Cleaning offices and dens
Remove cobwebs from ceiling and walls.
Dust rooms, window frames/baseboards
Dust and clean all mirrors and pictures.
Empty, dispose trash and wash/reline waste baskets.
Empty and clean ashtrays.
Dust lamps and shades.
Clean and polish all furniture.
Dust and polish all furniture and equipment.
Dust fan and air conditioner vents/light fixtures.
Sweep or damp mop the floor or vacuum if carpeted.
Preparing accomplishment report
After accomplishing cleaning assignments, housemen assigned in public areas are supposed to prepare and submit an accomplishment and productivity report. Using a prescribed accomplishment form, they will record their daily accomplishment in their assigned area. A sample of this report is illustrated below.
After accomplishing the report, the head houseman or head of the unit (i.e, office, and function room) shall acknowledge –sign the report certifying that the tasks are indeed accomplished as stated in the report.
With this system, housemen are more inclined to give serious attention to their cleaning assignments because they know that their accomplishments are being monitored. These reports shall be submitted to the Housekeeping supervisor who will use the same in monitoring productivity of housemen and for giving constructive feedback on unaccomplished responsibilities. It will also serve as basis for performance evaluation during the annual performance review.
Name of houseman/housekeeper: ___________
Date: ________
Assigned to: _____________
GC- General cleaning is accomplished
GD- Garbage disposed
FC- Floor is cleaned, swept, vacuumed
FD- Furniture and fixture are dusted
CC- Comfort rooms are cleaned and make up
AC- Aircon/exhaust are cleaned and dusted

Other side duties accomplished ______________
Reported by: ___________Noted by: ___________

A cleanser used for cleaning and sanitizing.
A ready to use formula that contains natural citric solvent to keep floor surfaces grease free and fresh smelling.
Refers to a powerful cleanser that cleans and disinfects at the same time.
Water-based wax.
A condition characterized by the absence of disease causing organism.
A method of pest control that completely fills an area with gaseous pesticides.
A high solids, high gloss polymer floor finish.
Material or products consisting of plaited or woven twigs or osiers; articles made of wicker
A clear or colored varnish that dries by solvent evaporation and often a curing process as well that produces a hard, durable finish, in any sheen level from ultra matte to high gloss and that can be further polished as required.
A common choice for floor covering in both residential and commercial settings due to low cost, comfort, wide range of designs and durability Depending on the type of material used, it can be manufactured in rolls, tiles or planks.
Also called "resilient" flooring because it characteristically "bounces back" from the weight of objects that compress its surface.
A brand of composite materials manufactured by the Formica Corporation based in Cincinnati, Ohio.
A type of bearing that connects two solid objects, typically allowing only a limited angle of rotation between them.
Group 1:
Aman, Ellen Grace
Gallego, Samantha
Shirasu, Erika
Prof. Maria Nimfa R. Diaz
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