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Copy of Copy of Management of Organisational Behaviour

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Tan Ruen

on 4 February 2013

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Transcript of Copy of Copy of Management of Organisational Behaviour

Henson! Leadership Communication Process Communications Clear objectives
Balanced roles
Good communications
Clear decisions
Exhibits flexibility Functional conflicts Stages of group development Groups and Teams Need for achievement Motivation Character’s characteristics:
Easy-going and optimistic Perception Personality traits Positive attitude Attitude Foundations of
Individual Behaviour Groups and Teams Foundations of Individual Behaviour Outline of presentation Barriers to communications &
ways to overcome them Q&A Management
Organisational Behaviour CA2 Leadership style Sources of power Managerial Grid Coercive power Expert power Exhibits extraversion behavior High degree of knowledge Driving us to succeed Flash the scoring table Encouraged and praise us Effectiveness & characteristics of the team Conflicts & resolutions Forming
Defining purpose, structure and leadership
Purpose- score as much marks as possible Storming
Clear hierarchy of leadership and agreement on the group’s direction
Assigning roles to individuals Norming
Close relationships develop and group becomes cohesive
Other members will be able to follow and handle Performing
Working at a very high level Sonia's Reflection Zhao Ruen's Reflection Rebecca's Reflection Henson's Reflection Summer's Reflection An effective team! Ping Pong Ball Game One accident which made
everyone lose focus Cognitive Affective Target being perceived:
An important area in order to do well for CA
Thinking skills and team work is required Care for people Care for production Middle-of-the-road management (5,5) Blocks to remove during UNO Stacko Game Ways and directions to blow the ping pong balls Ways to resolve the conflicts Forcing Accommodating & Collaborating Yes, the team members communicated effectively. Example in the UNO stacko game Two types of barrier Information overload & Emotions Attitude Personality Perceptions Leadership The Leader Leadership style Sources of power Motivation Theory for motivation Stages of group development Conflicts & resolutions Effectiveness & characteristics of the team Communication Communication process Barries to communication and ways to overcome them Questions & Answers Balls kept rolling off the tables No one scolded or blamed each other Restarted patiently Attitude Henson was consistently telling us his opinions Instruct us in the best block to remove Sonia would say how nervous she is Did not blame one another Encourage and help An interesting and fun experience! Care for People Gather and ask for members’ opinions Makes a final decision where everyone is satisfied Exhibits extraversion behaviour: Guidance For example - During the UNO Stacko Game Member had no idea which block to obtain Different suggestions given
=> even more confusing A wise decision made by the leader who has high degree of knowledge Care for Production Everyone does their best Achieve the best results Everyone know their roles Same goal in mind For example:
During the cup game,
Henson ensures that the cups are stacked neatly
Teacher will be approve with the arrangement
Henson build the base neatly Expert Power Our team leader on has many experiences the Uno game Picked up skills and tactics Foresight as to which blocks would fall Coercive Power The leader has traits of planning Planned the flow or the steps Duties of planning and guiding and the controlling of the flow Consistently reminded us of the block we should remove next Information overload During the Ping Pong Game Confused on the direction to blow the ping pong balls Group strategy is to move one ball at a time Three balls moved towards one person Different instructions were given to her How did we solve this? Our leader ask us to calm down (constrain emotion) Gave new instruction Managed to save two balls Emotions During UNO stacko game A lot of information given and plans to follow Overwhelming everyone= felt nervous One members chose the wrong block Due to nervousness, she couldn't register our warnings How did we overcome this? We calm her down (emotion)

Asked her to listen attentively to instruction One Incident:
One incident:
Something happen which caused everyone in the team to lose focus and laugh.
My behaviour:
Relaxed and secure but I well-aware that nothing was achieved yet.
Realised that this incident would affect our scores.
I tried to get the team focused into playing the game.
I felt that we had to get our act together if we wanted to score well
The action of telling everyone to focus helped us to get our head back in the game
Similarity of Behaviour:
My behaviour was the same in the team building games as well as the word games.

Behaviour in other situations:
I would behave differently depending on the situation.

Pattern of Behaviour:
I rarely air my thoughts about a situation.
Do you want to change this pattern?:
Yes as I would like to contribute to the team rather than staying quiet.

How do you want to behave differently? Why?:
I would start contributing ideas to the team as the team would be able to thrive on many inputs as compared to a single one.
One incident:
My slippers broke Attentive and easy-going team player Voiced out my opinions One incident:
During the UNO-stacko game, there was a point where members and I argued in respect to which blocks I should remove Thinking: If I am overly ambitious, it might cause the entire tower to topple.
Cause my entire team suffer Feelings: Conflicted
Did not want to disappoint any members Action: Explain to my team members how I felt Impact of action: Explained my thoughts in detail
Allows them to understand immediately
Understanding and cooperative team members
Choose another block for me
What I learnt about myself:
Reserved nature
Lack of self-confidence
Easily convincible Compare Behaviour: Voiced out my opinions and spoken more
More comfortable with my team members
More decisive Pattern: Consider team members feelings before saying out my thoughts
Do not hold onto my point rigidly During the game of the blowing ping pong balls, there was a point where three ping pong balls went towards a member. Thinking:
Impossible for her to handle three ping pong balls at the same time Feeling:
Did not want to give up easily and just let the balls fall off Action:
Quickly took a big step and went to help her Impact:
Managed to slow down two ping pong balls
What I've learnt about myself:
A team player
Used to think that I'm better working alone
Understood the importance of teamwork and communication Compare:
I was more straight-forward and self-centered
Lack of team spirit
Behaviour in other situations:
Depends on the people whom I am with
Interchangeable and compromising Incident:
Unsure of my moves
Rely on leader Behaviour:
Conservative Thinking:
Tactic mentioned
Team performance Feelings:
Nerve wrecking
Worried Impact:
Contributed to team success
Build confidence of members
Compare behaviour:
Contributed less
Keep opinions to self Thinking:
Tell the teacher that my slippers broke so that she'll give us more time Feeling:
Worried Action:
Told my teacher about the incident Impact:
Team mates bursting out into laughter
Everyone lost focus
Almost caused us our grades What i've learnt about myself:
I may not be the best team player
Quite blunt
More comfortable working alone Compare behaviour:
Showed more leadership qualities this time Behaviour in other situations:
Differently depending on situations Pattern in behaviour:
Tend to lose focus easily Communication is vital
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