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Senior UX Researcher (Remote in Europe)

Role description

We're looking for an experienced UX researcher to help us shape Prezi’s exciting future defining visual communication for this new era of remote work. We believe that all good things start when people share ideas in visually engaging and interactive ways. We’re doing groundbreaking work reinventing meetings and presentations for the new hybrid workspace enhancing video conferencing with immersive, interactive content.

UX researchers collaborate closely with product managers, developers, and product designers. They help shape the future of our products with insights at every step of the process, from early discovery, through evolving solutions through solution ideation and design, and evaluating impact post-release.

As a UX researcher, your job is to understand our customers’ needs, pain points and desires, and iteratively shape a wide variety of solutions by usability testing mockups and prototypes. You can inform decisions about the high-level design of workflows and the details of micro-interactions. You consult with product managers, developers, and UX researchers to reach the best possible solution. 

 Prezi is a constantly evolving product that will never be "done" because we know we can always make it better. Every day, millions of people share ideas with Prezi - improving their experience and making Prezi more accessible are the two goals that drive everything we do.

 Based in Germany, Hungary or Latvia (we have offices in Berlin, Budapest and Riga, but we are a virtual first company, so you can work remotely from these countries), you’ll report to the Director of UX Research,Gabor Valyi

 If you...

  • have 4+ years of user research experience (domain experience exploring office productivity, video, remote collaboration opportunity spaces is a plus)
  • have deep empathy for customers, bringing the user context (intent, needs, technical competence, use cases, user flows, etc) to defining, scoping, prioritizing, evaluating and evolving solutions
  • have solid experience in conducting user experience research with a wide variety of user research methods involving qualitative (competitor analysis/desk research, contextual interviews, usability testing, survey, ethnography, diary study) and quantitative data on user behavior
  • actively engage with understanding business priorities as they relate to the customer experience, working with stakeholders, and identifying opportunities for product development.
  • excellent skills synthesizing and communicating research findings with product partners and companywide stakeholders, demonstrated track record of insights impacting product and design decisions and informing strategy
  • have experience working with complex user flows and mass market consumer grade products (desktop apps, mobile apps, web based services) as a user experience researcher
  • have great verbal and written communication in English
  • strive in an agile, fast-paced environment, adapting to changing priorities in a flexible manner
  • have a constructive attitude and ability process feedback easily
  • have a Master’s degree preferably in Cognitive Sciences / Psychology / Human Computer Interaction / Design / Computer Science

..then we would love to talk to you!

Bonus if you:

  • have experience using Prezi products
  • have a passion for visual communication
  • enjoy highly collaborative environments

 

The best part

Join an awesome team that highly appreciates visual communication, believes that together we are greater than the sum of our parts, and deeply cares about those around us.At Prezi, we celebrate the diversity of our customers and our employees and nurture a culture of inclusion and collaboration. We are looking for people who will bring in their unique perspectives supporting our users sharing knowledge, telling stories, and engaging their audiences.

If you’d love to join our team, and care about those around you, we encourage you to apply with your CV. A portfolio of past work is optional, but would certainly help us get to know you better.

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