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Is Multitasking worth the effort?
Transcript of Is Multitasking worth the effort?
How do we define Multitasking?
What does research tell us about multitasking?
Are we effective?
Why do we multitask?
Yet another explanation
It has its advantages.
It also has many disadvantages!
Based on Jim Harvey's speech structures
People perform more than one task at the same time.
(Shoa & Shoa, 2012).
Alternating between one or more ongoing activities.
(Buser & Peter, 2012).
Shifting focus and attention required to undertake more than one task.
(Benbunan-Fich & Truman, 2009).
People are less constrained when performing tasks,
Greater variety of tasks,
Potential to increase company profits.
People can become less efficient in performing tasks.
It can lead to mistakes.
It can be complex.
It can can cause stress.
(Souitaris & Maestro, 2011)
Some research shows that only a very small portion of people can successfully multitask.
Gen Y/I-Generation are more likely to multitask.
Computers are providing tools and software to foster multitasking.
Ensuing tasks appear to suffer as a result of people interchanging tasks.
Some people become stimulated when performing several tasks and increase their cognitive resources. However, too much stimulation can lead to poor performance.
People are most effective when they have the aptitude, inclination and the work environment fits the user.
No conclusive evidence that either gender is better at multitasking.
Working Memory Capacity & intelligence influence Multitasking.
To reach our ultimate potential and output.
Some workplaces just demand it.
Some people prefer multitasking (Polychronicity).
Some people become bored when focussing on a single task.
Many people alternate between tasks subconsciously.
(König & Waller, 2010)
(Brasel & Gips, 2011)
(Benitez, Carrier, Chang, Cheever & Rosen, 2009)
(Adler, Benbunan-Fich & Mavlanova, 2011)
(Bruk-Lee, Gutierrez, Kantrowitz, Sanderson & Viswesvaran, 2013)
(Buser & Peter, 2012)
(Colom, Martinez - Molina, Santacreu, & Shih, 2010)
Should Multitasking be encouraged?
A plane missed its destination because the pilots were distracted by other tasks on a laptop computer,
A train crash in California killed 9 people because the driver was texting on his mobile phone,
People focus on messages on their mobile phones when engaging their work colleagues,
Should be discouraged in certain settings, such as surgical theatres, dentist practices, driving vehicles etc.
Traffic accidents are being caused by distractions of using mobile phones when driving.
(The West Australian, 2011)
How can Multitasking be restricted?
• Turn off electronic devices,
• Turn off automatic alert notifications,
• Don’t use dual monitors,
• Allocate times to be spent on single tasks,
• Leave smartphones, PDA’s at desks when attending meetings
(Shao & Shao, 2012)
New technology is making multitasking more common-place.
Youngest sector of workforce are more likely and capable of multitasking.
Failure to concentrate on one task can lead to stress and errors.
Most multitasking work results in person fitting the job – not the job fitting the person!
Most research is negative but acknowledges the reality that it is likely to increase in most jobs
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DEAN CAMPBELL 15751102
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