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Introduction to Health and Wellness Coaching
Transcript of Introduction to Health and Wellness Coaching
Seeks to heal or treat a condition.
Uses "Expert" approach (education)
Client needs healing or treatment.
Directs client needs to go deeper into feelings or follow set treatment.
7 Dimensions of Wellness
Core Coaching Process
Stages of Behavior Change
Partnership with clients
Coaching Moment Process
Identify the coaching moment.
What is the difference between client and patient?
Goal Setting Process
What is Coaching?
Client is treated as the expert
Discover, clarify, and align with what the client wants to achieve.
Encourage client self-discovery.
Elicit client-generated solutions and strategies.
Hold the client responsible and accountable.
Seeks to improve performance.
Uses collaborative approach.
Client is whole.
Redirects client to
Creating a Vision
Creating a Plan - 3 month and monthly/weekly goals
Coaching Moments - Overcoming Obstacles
Graduation to Self-Coaching
Creating the Vision
Dreaming the dream
Priority and Confidence Scales
Summarize and Make the Commitment
Mini HRA and QOL SF-36
Useful in pre- and post-measurements to assess progress
Can help guide vision and goal setting
Can help identify areas for referal
Goal Setting - SMART??
I will run a marathon.
I will eat more fruits and vegetables.
I will exercise for 30 minutes 4 days per week.
I will lose 25 pounds.
I will drink 8 glasses of water per day, 5 days per week.
Why 3-month goals?
How often to set goals after that?
How many goals to set?
How to guide client to set appropriate goals?
Elevated resistance to change
Enthusiastic readiness to change
Feeling stuck, ambivalence
Repeated inability to meet 75% on goal completeion
Any significant emotional energy surrounding a topic
ASK for permission to coach around that topic
Empathize with client
Utilize coaching tools for process
Rolling with Resistance
Identify and commit to next steps
Coaching Moment Questions
What are you passionate about?
Why is this so important at this time?
How would your life be different if you made the change? If you didn't?
How Coaching Can Be Used
Voluntary "office" visits
Bedside: readmissions, readiness for discharge, medication compliance
Clinics: Care coordinators
Risk-based corporate wellness incentive
What would have to happen for you to take action?
What do you need to feel confident to make this happen?
What was your greatest challenge and how did you overcome it?
How do you feel about being on the fence about this?
What can you do today to move you forward?
My Typical Day
Erin Raftery, RN, BSN, MPH
Clinical Health Coach
MercyCare Business Health Solutions
319.221.8838 | firstname.lastname@example.org