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Jessimine Jansen

on 9 March 2014

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Transcript of SKY VIEW

Our long term view gives us the overall picture over time. It tracks the progress of our journey.
We'll give SKY crew opportunities to gain insight into the world of the customers; what they like, what they don't like and what they think about SKY.
Birds are great indicators of the environment. They can see the rain coming a mile away.
Our customers loved the coverage of the Americas Cup
And then the score sinks back into the average, normal, everyday score.
Our birds eye view allows us to see the big picture.
Birds can gain a high level view of the landscape
Or dive into the detail
This is our birds eye view - the headline measure. This score represents the overall score from the customer survey results. The score can range from -100 to +100.
Below you can see how we have been tracking for last 6 months. The graph shows the headline measure over time.
And this is the detail behind that score.
These elements will be found in SKY VIEW portal and will be updated weekly.
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