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Transcript of DACHS FACTS
Praise for Dementia Gateways and Making it Real, of visit in June of John Rouse, Director General for Adult Social Care and the Department of Health.
Dudley Micro Provider services were short listed in the innovation category for the Municipal Journal awards. We achieved a top four finish out of 50 applications and our work was highly commended.
Adult Social Care Services gain a silver award from ROSPA for occupational health and safety, this being the first occasion ASC have made a submission.
Directorate of Adult, Community and Housing Services...in Numbers
The Directorate of Adult Community and Housing Services comprises of :
Adult Social Care
Private Sector Housing
Quality and Commissioning
Libraries Archives and Adult Learning
Key stats about the borough...
in Dudley borough,
compared to 124,988
The population for the
Dudley’s population is
estimated to grow from 312,925 in the latest census to
by 2030, of which 77,000 will be aged 65 and above
This is an increase
from the 2001 Census
population which was
Adult Social Care...
people including 1252 carers received social care through a direct payments or a personal
It is estimated a further
source their own
care or receive help
from unpaid carers
adults with a learning disability are in paid employment with the support of Dudley Council Job-Coaches
The number of people supported by adult social care has increased by 7.3% from
14,965 in 2012-13 to
It is estimated
that at least an
of people fund
their own care and liaise directly with providers.
These people are known as 'self funders'
In 2013/14, the council
on care, support and
on permanent residential
and nursing care
handled by our access
to adult social care team
people received home care services during 2012/13
with a learning
disability were living in
their own home or with
According to the Census
carers in Dudley
providing vital support to
people in the borough
The council works with over
providers and supports over
voluntary sector organisations through Service Level Agreements to support people in communities
small grants were given to a range of community
New and existing providers have been supported by our Micro Services Co-ordinator
The Dudley Community Information Directory has almost
organisations and groups registered
The Information Directory was used
times during 2012/13 by people looking for information
Libraries, Archives and
"to ensure that all we do improves the quality of life and health & well being of individuals and their communities across the borough"
Enabling and embedding personalised, community based support
Involving and engaging with people in a meaningful and timely way
Strengthening communities and improving partnerships to maximise opportunities and resources
Developing sustainable, safe and high quality services which deliver value for money
Promoting choice and independence in the community
Person centered services
Improved quality of life, health and wellbeing
Excellence in customer care
Effective information and advice to help people make informed choices
To simplify and integrate services
Diverse range of
A competent, confident and engaged workforce
We Listen, Learn & Act in response to the needs of people in Dudley - 'You Said We Did'
We are clear about our priorities, are consistent, understand our core business and align resources accordingly
We make best use of all resources- financial, human and physical
We work in partnership and align our plans effectively
We will communicate our plans effectively
handled by our access
to adult social care team
had an assessment
completed within four weeks of their contact
(94.9%) people started a service
within four weeks of completing their
of all rent was
Council Homes Made up of :
high rise flats
low rise flats
affordable homes were delivered in 2013/14
are currently on
the waiting list for council properties
occupied households in the borough
of all households are council properties
Housing teams have helped to prevent 2,400 potential incidents of homelessness
people live in 76 nursing and residential care homes in the borough -
34% of these people fund their own care
In 2013/14 we supported
adult learners on a variety of community based courses
...and January 2014 saw us open our brand new
Archives and Local History Centre
visits to Dudley Libraries in 2013/14
people used our archives services in 2011/12
Whilst our libraries aren't just about books....we do have
books available for loan
Dudley Libraries shortlisted for second year running in The Bookseller Library of the Year award.
Queens Cross Centre were winners in the Great British Care Awards personalisation category
Dudley Community Information Directory was cited as best practice in a Think Local Act Personal case study.
Dementia Gateways won runners up spot at National Care Awards in the personalisation category. They were also highly commended and shortlisted for the NHS Innovation Challenge Prize
Telecare services in Dudley achieved the highest level of platinum accreditation from the Telecare Services Authority. Dudley were the first organisation in the country to achieve this.
Our 2011-12 new build schemes were identified as one of the top 50 Housing Development projects in 2012.
‘Making it Real’ transformation website cited as an example of best practice by Improvement and Efficiency West Midlands.
people receiving out of work benefits
spent on works to empty homes in 2012/13 resulting in 2,148
households gained their first council tenancy
Our Adult Social Care Local Account was identified by the Local Government Association and the Association of Directors of Adult Social Services as being one of the best and evidenced strong engagement with local people.
Dudley cited as an example of best practice with ‘Making it Real’ by Norman Lamb Minister of State for Care and Support.
branch libraries 4 library links and a home library service
of these come from our most deprived areas
We also have over
CDs, DVDs, videos and talking books available for loan
Last year our work resulted in a
reducton in the number of housing complaints
in 2013/14 on repairs and improvements to council homes
people used a library computer at least once during 2013-14
people borrowed at least one item from Dudley libraries during 2013-14
new items were added to stock in 2013/14
These facilities are open for a total of
hours a week including evenings and Saturdays in all libraries and Sundays in five of our libraries.
(74.8%) of adults with a learning disability were living in their own home or with their family
Non local Authority owned vacant properties were returned to occupation or demolished as a result of LA Action
The 278 complaints received (310 the previous year) were broken down as follows :
Repairs and Maintenance
Staff and Contractor attitude
Private Sector (i.e. from residents)
was spent on the new build
This resulted in
homes being re-let,
long-term empty properties
This included the completion of
new council homes
on Orchard Street in
people live in
nursing and residential care homes in the borough -
of these people fund their own care
residential and supported living establishments for People with Learning Disabilities, Physical Disabilities and Mental Health problems
CQC registered Home Care providers are within a 5 mile radius of Brierley Hill
Adult Social Care...
Long Term Support
households requiring one bed properties
households requiring 2 bedrooms
households requiring 3 bedrooms
households requiring 4 bedrooms or more
households are under assessment for the number of bedrooms required
Adjusting to an ageing population
Requirements of Local Authorities coming out of the Care Bill
Integration of Health and Social Care
Promoting Independence and Personalisation
new people were supported with Telecare interventions during 2013/14
Living Well Feeling Safe Partnership visited
households to support people to live independently
We have issued
pieces of equipment to
clients ranging from walking frames to powered bath lifts
carers with direct payments in 2013/14
Managing the implications of Welfare Reform
households in Dudley were subject to the under occupancy penalty (Bedroom Tax) spare room subsidy
A relatively small amount of households within the borough,
, were affected by the benefit cap...
of these tenants immediately fell into areas
households were in arrears...with under occupancy arrears totalling
households had a zero balance and
households were in credit by the end of the year
homes received energy efficiency measures during 2013/14
We plan to invest a further
on heating and £26.5m on double glazing in our properties over the next 5 years
The proportion of Dudley Borough residents aged
and over is higher than regional and national averages (
nationally), resulting in an above average economically inactive population
...this against a backdrop of massive welfare reforms
The private rental market in Dudley has grown from
households in 2001 to
Housing teams have helped to prevent
potential incidents of homelessness