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designed by Péter Puklus for Prezi
What is Self- Awareness?
Having a deep understanding of one's emotions, strengths, weaknesses, needs, and drives
Neither overly critical/unrealistically hopeful , in other words "play to strength"
Are generally honest with themselves and others
Allows one-self to recognize how their feelings affect them, other people and their job performance
Improve productivity of others
extends to a person's understanding of his or her values and goals
Able to assess oneself realistically, would not overextend or under extend their ability
work within means>reduces conflicts in teams
Why do we need Self- Awareness?
Be vocal accurately but not effusively or confessionally
> reflect and evaluate on past events (not deeply)
Admit failure with a smile
Firm personal values and goals
> understand own strengths and weakness
How do we obtain Self- Awareness?
Self - awareness not given credit it deserves in potential leaders
> Seen as wimpy due to their acknowledgment of their weaknesses- but is it?
What is Self-Regulation?
Frees us from being prisoners of our feelings, emotions (particularly negative ones)
Control and channel the emotions in useful ways (master of emotions)
Characteristics - reasonable, don't panic, pick his words carefully, strong stance on principles, comfort with ambiguity and change
why do we need Self-Regulation?
Create an environment of trust and fairness
Reduce politics and infighting
Calm approach are favorable by many
Competitive reasons - to able to roll with changes
Enhances integrity of individual & organization strength
Control impulsive behaviour
Strong principals stance
>withold hasty judgement
Assess situation before being vocal
How do we obtain Self-Regulation?
Driven by biological impulses - require strong discipline to regulate
May be seen as "cold-fish" lack of passion by others
What is Motivation?
• Ability to understand what you value.
• Use emotion to move you forward to achieve beyond the expectation.
• Motivated by external factors:
o Amount paid from the salary
o The status having from
impressive title in the
High degree of emotional intelligence:
• Work effectively and productive for
the organization to achieve their
• Challenge lover
Who are they?
• Raising the performance bar
o Performance review, high level of
motivation might ask to increase
their monthly mission by their
o Eg. Salesperson
What motivate them?
Like to keep score
High achievement motivation often keep score by tracking.
o Eg. Stock market manager/ financial manager - gauge the performance of his stock fund every second.
WHAT IS EMPATHY?
Characteristic Of Leadership?
What is Social-Skills?
Social skill concerns a person’s ability to manage relationships with others.
Daniel Goleman refers to social skill as friendliness with a purpose: moving people in the direction you desire
Socially skilled people have a knack for building rapport
Social skill is the culmination of other dimensions of emotional intelligence.
Socially skilled people understand and are able to control their own emotion, can empathize with the feelings of others, and are highly self-motivates.
Heng Mui Sing
Attribute of Emotional Intelligence
What is Emotional Intelligence?
Goleman D 2004, "What Makes a Leader?", Harvard Business Review, Jan, pp.4-12.
Lam, L. T, & S. Kirby 2002, "Is Emotional Intelligence an Advantage? An Exploration of the Impact of Emotional and General Intelligence on Individual Performance", The Journal of Social Psychology, Vol 142, No 1, pp.133-143.
What is Emotional Intelligence?
Ability to monitor one's own and others' feeling and emotions in positive ways to communicate effectively, with others and minimize conflict.
Examples of Social Skills
Ability to see the world as another person, to share and understand another person’s feelings, needs, concerns and/or emotional state.
2. Realize the feeling of the people
3. Connects people together
4. Build trustworthy
5. Empathy preserves to closes the circle
How to learn empathy?
1. Adopt a new mind set
2. Put yourself to be curious
3. Develop strong observatory skill
4. Handling the situation
5. Effective Communication
6. Follow up
NOTE: All videos are copyright from www.youtube.com
Why we need Emotional Intelligence?
Empathy is the underlying foundation of Social Intelligence (Mead, 1934)
DR. SHELDON LEE COOPER CHARACTERIZATION
He possesses a Master's degree and two PhDs.
He started college at the age of 11, receiving his first PhD at 16. He is logical.
Possesses an eidetic memory with an IQ of 187 which he claims cannot be measured by normal test.
He was a child prodigy as shown through his inflated ego, social ineptitude and inability to relate emotionally with others.
Has a distinct lack of emotional maturity and is often baffled by the most common social interactions.
He doesn’t understand the concept of sarcasm.
Disinterested in romantic relationships. He is self-conceited.
He displays apathy to the world around him.
He has eccentric and arrogant behaviors.
Sheldon has a prominent antagonistic side, which is usually brought about by his pettiness, his arrogance, his idiosyncrasies, his selfishness, or a desire for revenge against someone who "wronged" him.
Examples of Low/High EI