Loading presentation...

Present Remotely

Send the link below via email or IM

Copy

Present to your audience

Start remote presentation

  • Invited audience members will follow you as you navigate and present
  • People invited to a presentation do not need a Prezi account
  • This link expires 10 minutes after you close the presentation
  • A maximum of 30 users can follow your presentation
  • Learn more about this feature in our knowledge base article

Do you really want to delete this prezi?

Neither you, nor the coeditors you shared it with will be able to recover it again.

DeleteCancel

Make your likes visible on Facebook?

Connect your Facebook account to Prezi and let your likes appear on your timeline.
You can change this under Settings & Account at any time.

No, thanks

Patricia Cantu

No description
by

Patricia Cantu

on 26 August 2013

Comments (0)

Please log in to add your comment.

Report abuse

Transcript of Patricia Cantu

Goal
Help improve Cosmetic Red Zone percentage by 13% within a twelve week time frame.
Causes
Not loving our customers
BA's not staying in Red Zone
Outs
Lack of product knowledge
Solutions
5 minute meeting
Leadership training
One on One training
Weekly and monthly ad tags
Created periodic counts
Assigned departments
Assisted in ordering
Shorts List
Cosmetic Website
Saturdate Event

Adjustments
Engaging workflow
Held weekly cosmetic meetings
Monitored Kpi's
Communication
Weekly meetings
Verbal and Nonverbal
Listen (More than meets the Ear)
Performance
Feedback
Recognition cards
Employee of the Month
Performance chart
Results
Learned
Verbal communication
Leadership
Engagement
Acknowledgment
Endorsement
What I can do different next time...
Implement company standards stronger
Get all employees engaged a lot sooner
Live It
I help people get, stay, and live well
Be Real
I am open, honest and respectful in my words and actions every day.
Be Bold
I demonstrate courage in everything I do to create the future of Walgreens.
Build Trust
I listen, seek to understand and always assume positive intent.
Love
Customers

I engage with customers and passionately innovate to exceed their needs.
Our Cultural
Beliefs


The foundation to
Success

Own It
I constantly ask, "What else can I do to achieve our results?" and refuse to blame others.
Be One
I know what Walgreens must deliver and I align my daily actions with others to make it happen.
Patricia Cantu
Asm-t
Store 11211
How did I want to be
doing?
Cosmetic sales percentage at 35%
What was the gap between them
both?
13% less than plan
How was my store doing when project began?
Cosmetic red zone percentage for period ending in June 2013 was at 22% a 0% improvement from last year.
Full transcript