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MGMT 4354 - Ch. 9

Managing groups and teams

Laura Guerrero

on 16 October 2018

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Transcript of MGMT 4354 - Ch. 9

Managing Groups and Teams
What is a group?
What is not a group?
Why do we care about groups in the workplace?
Explain and give an example:
(1) forming
(2) storming
(3) norming
(4) performing
(5) adjourning
(1) production tasks
(2) examples
(3) idea-generation
(4) examples
(5) problem-solving tasks
(5) examples
(1) who are the best individuals for the team
(2) team size
(3) diversity in a team
(4) team norms
(5) team contracts
Dr. Laura Guerrero
(1) groupthink
(2) social loafing
(3) collective efficacy
(4) process loss
(5) how to prevent social loafing and groupthink in your group
Given all these problems with teams and groups, why are teams so popular in the workplace?
What can teams do that individuals cannot?
What is the punctuated equilibrium model?
Explain and give examples
(1) task interdependence
(2) pooled interdependence
(3) sequential interdependence
(4) reciprocal interdependence
(5) outcome interdependence
Why is interdependence an important aspect of teams?
BARRIERS to team effectiveness
(1) not knowing where to begin
(2) dominating team members
(3) poor performance of team members
(4) poorly managed team conflict
(5) team members not having power over "slackers"
What are the differences between a formal and an informal group?
Explain these factors impacting cohesion:
(1) similarity
(2) stability
(3) size
(4) support
(5) satisfaction
What is a team? How does it differ from a group?
What is the purpose of assembling a team?
What should be considered when holding a meeting:
do we need a meeting?
have an agenda
send a reminder before the meeting
start and end on time
manage group dynamics to ensure full participation
summarize the meeting with action items
follow up after the meeting
Full transcript