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Non-Verbal Communication

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by

Nicole Levesque

on 14 May 2014

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Transcript of Non-Verbal Communication

What is the relationship between emotion and nonverbal expression?
Can we express our true emotions with body language?

Can we accurately read others’ emotions?
Non-Verbal Communication
OUR QUESTION:
Misreads
Importance
Basics
Experiment
Studies
Did you know that
93
percent of communication is non-verbal?

Non-verbal communication includes simply
all
forms of communication that do not involve verbal speech.
Expressions:
Non-Verbal Expressions:


6
main expressions

Paul Ekman, 1971

Further developed since
Shown
5
pictures

Asked to describe emotion

Can they do it?
About Our Experiment:

Gestures- thumbs up, “yes” head nod

Creative Expression- dance, art

Vocal Expressions (but not words)

Body language- posture, movements,
expressions
Hands low
Legs crossed
Facial glare
Picture #1: Mike
Picture #2: Bailey
Hand on face
Looking away
Picture #3: Ms. Smith
Hands over ears
Wide smile
Looking up
Relaxed posture
Picture #4: Chimpanzee
Picture #5: Hugh Grant
Fear- not happiness!
Jaw open- teeth exposed
Resembles a human smile
Photoshopped
Brain trick
Real smile=
Disconnection
Expressions don't always match
Need to observe:
Vocal speech
Facial expression
Body language
Emotional Dialects
Culturally dependent
Display rules
Most literate within own culture
What About Facial Expressions?
Facial expressions are easily recognizable
Easier to fake
Body language is more genuine
Micro-Momentary Expressions
Initial, split-second reaction
"Micro-momentary reactions cannot be masked"
The human eye cannot see them
Most genuine expression
Thin-Slicing
Confidence
Nalini Ambady, Ph.D., Tufts University
10 second
video clip without audio
Similar to descriptions of actual students
Asked to describe professor in video
Measured hormone levels
High
or
low
confidence positions
2 minutes
Composed manner, true feelings masked
Displays of extreme emotion are rare
Taught to suppress emotions
Japanese Expressions
Who Cares?
Body language is all around us
Don't be fooled by false expressions
Communicate better
Bibliography
Bardin, Jon. "Body Language Seems to Speak Louder than Facial Expressions." Los Angeles Times. Los Angeles Times, 29 Nov. 2012. Web. 17 May 2013.

"Greater Good." Emotional Intelligence Quiz. University of California, Berkeley, 14 May 2013. Web. 17 May 2013.

Horgan, Kevin. "Reading Body Language- Japanese vs American." Reading Body Language- Japanese vs American. Kevinhorgan.com, n.d. Web. 17 May 2013.

Kelly, Morgan. "Princeton University - Don't Read My Lips! Body Language Trumps the Face for Conveying Intense Emotions." Princeton University - Don't Read My Lips! Body Language Trumps the Face for Conveying Intense Emotions. Prinston University, 15 Jan. 2013. Web. 17 May 2013.

Laneri, Raquel. "Body Language Decoded." Forbes. Forbes Magazine, 23 June 2006. Web. 17 May 2013.

LeDonne, Michelle. "Cultural Differences in Gestures & Language | EHow." EHow. Demand Media, 23 Feb. 2011. Web. 17 May 2013.
Navarro, Joe, and Marvin Karlins. "What Every BODY Is Saying: An Ex-FBI Agent's Guide to Speed-Reading People [Paperback]." What Every BODY Is Saying: An Ex-FBI Agent's Guide to Speed-Reading People: Joe Navarro, Marvin Karlins:
9780061438295: Amazon.com: Books. Harpercollins, n.d. Web. 17 May 2013.

Patow, Carl. "In the Blink of an Eye." In the Blink of an Eye. Minnesota Medicine, Mar. 2006. Web. 17 May 2013.

Pease, Allan, and Pease Barbara. The Definitive Book of Body Language. NY, NY: Bantam Dell, 2004. Print.
Does anyone have any questions?
by Nicole Levesque, Kanami Sugiyama, and Erin Smith-Miller
Age-Related Expressions
Professor Robert E. Kleck, Dartmouth College
Wrinkles change ability to express emotion
Their emotions are perceived as more negative
More difficult to accurately read
Doctor Ann Cuddy, Ph.D., Harvard
Full transcript