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How to Train

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Natali Kenkadze

on 26 February 2015

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Transcript of How to Train

Role of Trainer?
Purpose of TRAINING is to Produce Change in "SKA"
4. Implementation:

Content is delivered
Materials distributed
3. Development

• Developing the content
• Create training materials
• Determine equipment needs
Opening of a training
• Objectives
• Stuff, stakeholders
• How this program will benefit the participants
• Outline of program
• Ground rules
• Expectations, fears & contributions
• Motivational points
Introduction -
Gain attention

• Open with high energy, animation and
• Don’t apologize
• Give the audience an overview
• Be aware of your appearance
• Be aware of your voice – tone, speed,
word choice
What is a training?
Planning and delivering a training
How to Train
Planned and systematic effort to develop knowledge, skill, attitude and to achieve effective performance
Our performance is an outcome of 90% of its which is under water
• Diagnosing the gap
• Identifying problem
• Build relationship of mutual trust and respect
• Expresses own feelings, co-learner - "Let’s
learn together!"
Pledge of Trainer:

• Begin with the end in mind
• Understand adult learning principles
• Develop the right training characteristics
• Connect with participants

Skills required to be a Trainer?
Personal Qualities of a Trainer
• Self-confidence
• Ability to build bridges - relate old to new
• Organizational skills
• Desire to learn
• Ability to listen
• Sense of humor
• Communication & theatrical skills
• Flexibility
• Patience
• Cool head & warm heart
• Fairness
• Giving good questions & answers
The most important part of the presentation is planing - preparation
2. Design

• Blueprint of the presentation
• Construct training, based on needs assessment
• Select the best methods
5. Evaluation

• In every element of the training
• Proper methods are selected
• Different aspects are evaluated
Influence attitudes through your manner:

• Eye contact
• Engage the audience
• Observe audience reaction
• Relate to the audience - give only what they can consume
• Deliver presentation systematically
• Your appearance should be neat and acceptable
• Start calmly without fear and with confidence
• Use Body Language
• Smile
• Humor is important
• Timing
• Handle your Q & A Session gracefully
• Get the honest feedback
• Thank the audience
• Set ground rules
• Learn to wait before responding – count to 10
• Redirect questions to the group – Ping Pong
• Use the energy of the group – rest, humor, stretch break
• Avoid making judgment statements
• Listen attentively – look into their eyes
• Paraphrase to clarify
• Use good visual
• Flexibility - be ready to change the content & methodology
• Use flip chart – keep track of ideas
• Give reinforcement... thank you
• Check for understanding
• Ask participants to summarize
• Ask others for opinion
• Any suggestion?
Basic facilitation Skills
Ways to motivate & reinforce?
• Set goals and delegate – give responsibility
• Show respect and treat people as individuals
• Reward and recognition
• Involve people in decision-making
• Encourage ideas
• Celebrate success
• Offer support to complete tasks
• Keep people informed
General factors:

• Over confidence
• Mismatch of training requirements
• Monotony
• Not connecting with the audience
• Exceeding the time allotted
Situational Factors:

• Size of the group
• Levels of knowledge / background
• Support / opposition
• Lighting, heating & ventilation
• Seating and equipment
• Disturbances & noise
Guaranteed Distractions
How to overcome this?
Effective verbal & non-verbal
• Posture – confidence, alert
• Hand gesture
• Body movement – step forward & backward
• Facial expression
• Eye contact
Nonverbal Delivery Skills:
Weak transmission
- Speaking too softly, monotonously, etc.
Garbled transmission
- no logical order
Wrong language
- use of unknown expressions to receiver
Pitching message at the wrong level
- transmitting information beyond the experience of the receiver
Receiver not receiving
- turned off
Competing transmissions
- too many people talking at once
Overloading the message
State the
main point
of message
- "My purpose in speaking to you is.."


- "Now, what this means in effect is..."

Strengthen main point with
supporting points

Check if you got your
message across
- "What do you think about...?

to questions/ reactions

Make sure you
understand the question

- "Do you mean...?"

Never make fun
of a questioner - repeat message

your main points
Nervousness, forgetfulness and losing track


Criticism of your presentation
Adult learning methodology:
• Learn by doing
• Learn by solving practical problems
• Learn through the application of past
• Learn best in informal environment
• Through a variety of training method
• Lecture
• Group discussion
• Skill lesson
• Field visit
• Simulation
• Seminars
• Contests
• Workshop
Different methods of training:
• Brainstorming
• Demonstration
• Debates
• Role play
• Assignment
• Case study
• Training games
• Group exercises
• What is level of knowledge/ background of the group?
• Age
• Cultural aspects
• Size of the group
• Purpose of participants
• Timing
• Can you cover your topic fully?
• What aids do you require?
• Ask the question in a friendly and natural way

• Vary tempo with pauses

• Spread questions throughout the group at random

• Don't Interrogate, embarrass people

• Don't ask questions with a "yes" or "no" answer
- If you
can't answer
, say so.
Indicate that you will try to find out the answer

- If trainee is
trying to embarrass
the question
Reply negatively:
"Let's leave that. I don't think it's entirely relevant"
the question: "Would somebody in the group like to answer that?"
to questioner: "What do you think the answer might be?"
Training aids
97 % of learning is achieved through simultaneous appeal to the eye and ear
• Pictures
• Video
• Slides
• Overhead projector transparencies
• Computer pallet
• Presentation
• Charts and diagrams
• Models
• Handouts
• Tape recorder
• Board/ Flip Chart:
- write big and well
- use exact words
- face your audience
- use symbol, box and
bullet points
- reverse techniques
•Time for
• Make a file
of your visuals


worst seats,
extreme right and left
• Mount
screen high
enough for all to see

Remove attractions
• Keep proper
, oxygen

Check arrangements

before you go on


with your audience
• Keep your
visuals moving
• Use only the required number of
• Use only well-trained

who know the visuals also

Keep visuals,
they may be needed again
24 – 27 February, 2015
Beirut, Lebanon

By Nato Kenkadze
International Center for Peace and Integration (ICPI)

1. Analysis:

• Determining goals and objectives
• Need assessment
Needs Assessment Tips:

Interview key people: admin and staff
Choose a subgroup - middle of the pack
SMART objectives:

: focused on the specific results to be accomplished
set indicators
specify goals that are reachable
Unrealistic objectives create frustration
ime frame:
time frame you expect them to learn the skill

Write the definition...
• Subject expertise
• Designing the TC
• Material production - graphics, layout, media
creation & computer experience
• Presentation: voice, personality, technical expertise
"1 minute of Glory"
Share own experience...
• Rattling keys or coins in your pocket
• Continuing use of “uhs” and “ahs”
• Sucking the teeth
• Ring twisting
• Lip licking
• Lip biting
• Pushing the bridge of your glasses
• Playing with a watch
• Drumming the finger
• Playing with pencil
• Blowing hair out of your eyes
• Popping the top of a magic marker
• Twirling hair and playing with jewelry
- Use notes
- Presentation
- Be prepared
- Calm yourself (individual methods)
- Turn your nervousness into energy
- You don’t have to know everything, adults like to share
- Form of feedback
- "I'm glad you brought that up. It's an interesting question"
Full transcript