Loading presentation...

Present Remotely

Send the link below via email or IM

Copy

Present to your audience

Start remote presentation

  • Invited audience members will follow you as you navigate and present
  • People invited to a presentation do not need a Prezi account
  • This link expires 10 minutes after you close the presentation
  • A maximum of 30 users can follow your presentation
  • Learn more about this feature in our knowledge base article

Do you really want to delete this prezi?

Neither you, nor the coeditors you shared it with will be able to recover it again.

DeleteCancel

Make your likes visible on Facebook?

Connect your Facebook account to Prezi and let your likes appear on your timeline.
You can change this under Settings & Account at any time.

No, thanks

RBC Bank

No description
by

avleen khurana

on 24 September 2012

Comments (0)

Please log in to add your comment.

Report abuse

Transcript of RBC Bank

In the Beginning
RBC was founded in 1864 in Halifax Nova Scotia


RBC is the largest bank in Canada


Employs over 80,000 employees worldwide


One of the most stable businesses in North America Introduction Bank Overview

Performance Evaluation

Analysis Of Customers

Strategy Recommendations

Ethical Dilemma Royal Bank Of Canada Amit Hindocha
Avleen Khurana
Kel Olson
Maria Miheyeva
Lalaine Arellano By United Consultants Bank Overview RBC was founded in 1864 in Halifax Nova Scotia


RBC is the largest bank in Canada


Employs over 80,000 employees worldwide


One of the most stable businesses in North America Long Term Customers Short Run Profitability Future Trend (Short - Term ) Customers Characteristic/Profile Strategies to Improve
Sales Representative Performance High profitable customers > 5%
Low profitable customers < 5% Customer Profitability Analysis Legend:
Total revenue $328,230
Total # of customers 20
Ave. revenue/customer $16,400
% average revenue/customer 5% Holds only one or two products Multiple products High Profitable Low Profitable V/s Sales Tactics Homer Popeye Offer Packages Economic Recession Customers Lack Of Attracting new Low Customer Satisfaction Attracting new Customers Good Mentor Guidance Current and updated Training
Develop soft skills
Learn the needs of customers
Attract low profitable customers
Profit Sharing plans / Incentives Build customer loyalty How many of you use the same bank as your parents ? Mortgages ( Large Volume) No Mortgage Low Average Mortgage Balance V/S Customer Revenue by Product What are the rewards and risks of offering money advances up to 1000$ from ATM machines at Casinos ?
Full transcript