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486W presentation

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by

Leo Chen

on 14 April 2010

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Transcript of 486W presentation

Professional Text Messages Team 4
Calvin Bin
Cammy Hui
Leo Chen
Peter Luo
Vivian Yan Text Messaging
•Most widely used mobile data service

•74% cell phone users are active users

•Communication between employees and clients Tips on how to text professionally
•Keep it brief: text messages are limited to 160 characters
oNot enough? Try using something else
•Be professional: Avoid using net-speak, emoticons and shorthand
o“I M TTLY BRD RT NW”
•State who you are:
o“Hi, this is Peter from XYZ ….”
•Don’t use text messages for everything
<--Business people
use a lot of text
messages too!! BUSINESS TEXT MESSAGING SHORTHAND
Bob:
Hey. DRIB. QQ. What was the MOTD?
Dave:
NWR. Our truest life is when we are in our dreams awake – Henry Thoreau.
Bob:
Thanks. NRN. MTFBWY.
BUSINESS TEXT MESSAGING LONGHAND
Bob:
Hey. Don’t read if busy. Quick question. What was the message of the day?
Dave:
Not work related. Our truest life is when we are in our dreams awake – Henry Thoreau.
Bob:
Thanks. No reply necessary. May the force be with you.
Versatile
Timely
Internal and External Communication
60% of banking customers prefer
monitoring their account over mobile phones
The need for high-read rate of text messages
Benefits Conclusion? Thx!
Full transcript