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Q8 Communication Skills - Breakout #2

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by

Michelle McPherson

on 16 March 2015

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Transcript of Q8 Communication Skills - Breakout #2

Q8 - Advanced Chiropractic
Communication Skills
Breakout #2

The WHY
Tone
Pace
Volume
Intonation
Inflection
Non-Verbal Communication Components – cont’d
Body Language
Dress
Posture
Facial Expressions
Eye Contact
Non-Verbal Communication Components
93% of Human Communication is Non-Verbal
 
Dr. Albert Mehrabian Professor Emeritus Ph. D., UCLA
 
Advanced Chiropractic Communication Skills
Full transcript