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Open Government & OpenGovWest (OGW) Conference Highlights
Transcript of Open Government & OpenGovWest (OGW) Conference Highlights
SESSION ON MEASURING SUCCESS
Editable Notes on the Conference Wiki:
Bill Schrier, City of Seattle Chief Technology Officer
"Government is of the people and by the people."
Alissa Black, City of San Francisco Emerging Technologies Team
"Working with other cities to understand the challenges and how
we can overcome those challenges."
Phillip Holmstrand, City of Portland GIS Manager/Web Developer Andrew Hoppin
NY State Senate CIO Seattle City Councilmember Bruce Harrell
Top 10 Web Initiatives
Open is not just about technology. It is about access. It is not the outcome. It is an approach.
It may help us achieve goals such as:
Rebuilding trust in government
Renewing interest in public service
Improving service delivery to citizens
Twitter follow @molvo Skip Newberry, City of Portland Economic
Development Advisor to the Mayor
Ramsey Ramerman, City of Everett Assistant City Attorney
David Eaves, Open Government Strategist (via Skype)
"There is no opportunity without risk." Seattle Mayor Mike McGinn announces Lab for Civic Innovation
"Trying to solve problems in the community... is going to rely on tapping
into people... the volunteerism, their ideas, their relationships, their
understanding of how their community works." Andrew Hoppin
Honourable Ben Stewart,
Minister of Citizens' Services, BC
David Hume, Executive Director of
Citizen Engagement, BC
British Columbia Announces
Apps for Climate Action
Contest Sarah Schacht, Conference Organizer,
Director of Knowledge As Power
BRINGING TRANSPARENCY, EFFICIENCY, & PARTICIPATION
TO THE NEW YORK STATE SENATE IN LESS THAN 1 YEAR More panels, sessions available on the Seattle Channel online:
http://www.seattlechannel.org/videos/watchVideos.asp?program=OpenGovWest Philip Ashlock, TOPP
Open Muni: Sharing Best Practices
for Municipal Technology
http://www.openmuni.org/ Day 2: Unconference WHAT IS THERE TO TALK ABOUT?
Government as Platform
eGovernment vs. eDemocracy
Transparent vs. Translucent
Oregon House Bill 2500 - Transparency Website for DAS
What makes a good mobile app? (Geo!)
Adopting Technology vs. Cultural Adaptation
Blurring between IT and Communications
"Transparency is the new objectivity"
Day 1: Government Work Summit OPEN GOVERNMENT
Building relationships between
governments and citizens by sharing
ideas and information.
Open Dialogue OGW CONVENERS DISCUSSION: WHAT IS GOV 2.0/OPEN GOV?
"Building connections between gov and citizen, gov to gov, and citizen to citizen"
"More empowering and educational interaction between government and people"
"A system that gets better the more people contribute to it..." White House Open Government Initiative:
Transparency. Participation. Collaboration.
"Transparency on a granular, day-to-day level, has... the opportunity to change the perspective of citizens as well. It’s a chance to build trust, and to help citizens see their individual needs as part of a whole, in the context of a larger society.
— Jennifer Pahlka, Code for America Select take-aways:
Define your objectives first, your measures second - Do you want to measure how quickly staff respond or how well they resolve problems?
Include narratives, stories, open-ended questions; balance qualitative and quantitative. Details and true experience add human component. "The CIO’s Office works in three main realms: opening up the Senate’s legislative and administrative data for public access (for transparency), overhauling the Senate’s internal communications and collaboration infrastructure (for efficiency), and launching new Web 2.0 / social media technologies for the Senate (public participation)."
- Andrew Hoppin If "sharing promotes trust"* then
Can OpenGov initiatives help rebuild the reputation of government? *Eggers & O'Leary. 2009. If We Can Put a Man on the Moon: Getting Big Things Done in Government. Harvard Business School Press. If government funding is limited*
Can we still improve government services by collaborating more internally and with the public?
What tools will help? If members of Generation Y are "highly networked and expect information to flow freely"*
What can we do to attract the best and brightest to careers in public service? *You want a citation for this? *David Eaves. 2007. "Generation Y Challenges the Public Service." http://www.optimumonline.ca/article.phtml?e=mesokurj&id=285 Contest details:
http://www.apps4climateaction.gov.bc.ca/ Video interview with Hon. Ben Stewart:
http://fusedlogic.tv/hon-ben-stewart-apps-4-climate-change-1705/ BUILDING TRUST
"Citizens who perceive a federal website to be highly transparent are... 46% more likely to... express more trust in the government agency."
- Larry Freed, 2010. The Inaugural ForeSee Results’
E-Government Transparency Index LOSING TRUST
The percentage of people in the US who believe that local government has a positive effect on day-to-day life has dropped from 64% in 1997 to 51% in 2010. 42% now believe that state government has a positive effect; 38% say federal government impact is positive.
- The Pew Research Center, 2010. The People and Their Government: Distrust, Discontent, Anger and Partisan Rancor. http://people-press.org/reports/pdf/606.pdf