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NCF_Denver Day 1

NCF_ Berlin Day 1 cover slides

bjoern kirchhof

on 23 June 2012

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Transcript of NCF_Denver Day 1

Nexus Community Forum 2012 Welcome to the
Nexus Community
Forum 2012 Nexus Community Forum 2012 Welcome
Introduction Nexus Community Forum 2012 over 40 hotel brands
with more than 9,000 hotels Applications & Solutions: Sales & Team Manager: set roomnight, rate and revenue targets per account by market segment
compare Potential, Forecast, Plan and Actuals
fine tune sales targets - even down to hotel level
run performance reports based on hierarchy
online sales planning creates a fully accountable sales team The Opportunity Manager: full control; extensive options to present a bid in the most sufficient format
easy to use; hotels can complete a RFP in 5 minutes
extensive analytics; all data is reportable The Content Manager: "out of the Box” hotel focused functionality
Account centric
Adjustable to business process and terminology
Connected to Opportunities and Targets Sole system build for hotels
drives process from Start to Finish
Compliant with all Global contracting formats
Ability to cover local bids Clean, complete and up to date
Reportable and extractable
Content PLUS
Push and Pull Sales & Team Manager Opportunity Manager Content Manager full control; extensive options to manage property content and rate information
fully automated rate loading
ablitiy to build custom data extracts The Nexus Community NEW UPGRADED ROLLED OUT UPGRADED << one step closer to create a single source of "Truth">> NEW Nexus Community Forum 2012 Nexus Big Picture Nexus Community Forum 2012 HotelworX Nexus & the Industry
Nexus & IHS
Nexus & YOU GBTA Steering Commitee
Ratefinding & Lanyon Calls Sales
Training Support

Est. in 1970 Central Reservation System
Internet Booking Engine
Business Intelligence
Commission Payment Plan

Est. in 1989 Training
Quality Assurance
Mystery Shops

Est. in 1989 Account Management
Sales Automation

Est. in 1998 50+ international hotel groups
Total number of hotels:15,000+
Global offices: 43
Employees: 440 TRUST
System Integration
shared IT platform WORLDHOTELS
1st Nexus Client
use of entire Nexus Suite
integrate with Trust IFH
Change Mangement support
Ongoing Training provider Private Label Solution
Single SignOn
System Integrations
Consortia Support
Nexus as your hotel's community platform
System Customisation - worXcentral/HotelworX Nexus Community Forum 2012 Case Study Nexus Community Forum 2012 Nexus Community Forum 2012 BIG
meet @
6.00 p.m. NCF 2012 - System Administration Chain User:

HotelworX/ SalesOptimiser
Property Override Access

worXcentral (Chain Lvl)
RFPworX (Chain Lvl)
GroupworX (Chain Lvl)
ShareworX (Chain Lvl)
TargetworX (Chain Lvl) Property User:

TargetworX Current User Setup: Profile Name: First & Last Name
Login Name: non changeable
Password Profile Name: Hotel Name = woXcentral Name
Login Name: non changeable/Nexus Key
Password New User Setup: One User Profile Chain Options or Property Options Manage Properties Nexus Community Forum 2012 Self
Administration System
Preparation Nexus Community Forum 2012 TargetworX Tip # 01

NCF 2012
Denver, Colorado Create a "Blank" GBTA format RFP to upload hotel profile fields to another database 02 Tip # 02

NCF 2012
Denver, Colorado So many Hotel Codes, so little time . . . Where these are stored in worXcentral & how you can update them 10 Tip # 10

NCF 2012
Denver, Colorado Reviewing all those worXcentral Season Dates, Room Types and Rates populated by Hotels. Is that too much to ask? And while you're at it, you can find which room type a hotel has flagged for Consortia RFPs . . . Or if none have been indicated at all 04 Tip # 04

NCF 2012
Denver, Colorado One report that tells you the hotels' completion Status for each Menu Group 05 Tip # 05

NCF 2012
Denver, Colorado Hide entire Menu Groups from the Hotels . . . Rate collection won't happen until later in the year, but I want Hotels to review all other worXcentral data NOW! 06 Tip # 06

NCF 2012
Denver, Colorado When you should set-up a Renegotiation instead of changing a Hotel Status to "In Process“? 07 Tip # 07

NCF 2012
Denver, Colorado QUICKLY find hotels that started to participate, but still haven't completed the Consortia, Corporate or ShareworX Data pages 08 Tip # 08

NCF 2012
Denver, Colorado Find e-mails addresses used for messages and notifications sent to a Hotel 09 Tip # 09

NCF 2012
Denver, Colorado Send a quick message to a Hotel using the "Envelope" icon 03 Tip # 03

NCF 2012
Denver, Colorado Modifying the standard Rate Grid presented to Hotels Nexus Community Forum 2012 10 Tips
into Season Prep 8:30 a.m. Welcome & Nexus Update

9:00 a.m. Annual System Preparation
Inc. coffee break 10.45 – 11.00am
12:15 p.m. – 1:30 p.m. Lunch

1:30 p.m. Case Study 1

2:30 p.m. HotelworX

3:15 p.m. Coffee Break

4:00p.m. Nexus Big Picture

5.00pm Wrap Up

6.00pm Departure for Big Night Out Agenda Day 1 8:30 a.m. RFPworX: Corporate

Discussion of Key Issues from 2012
Upcoming enhancements
News with formats: GBTA, Ratefinding, etc

10:00 a.m. Coffee Break

10:15 a.m. RFPworX: Corporate (continued)

11:00 a.m. Case Study 2

11:45 p.m. Client Showcase

12:15 p.m. – 1:30 p.m. Lunch

1:30 p.m. ShareworX

2:30 p.m. RFPworX: Consortia

3:15 p.m. Coffee Break

3:30 p.m. Data Analysis

4:30 p.m. Open Forum Agenda Day 2
Full transcript