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Carlie Zervan

on 7 November 2012

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Transcript of Hospital

By: Carlie Zervan, Wizard 1995 University Community Hospital Medical Mistakes Activity
What Happened?
Agenda We are going to take a time machine back to 1995....

You are a patient of University Community Hospital and you just had surgery.

The anesthesia is wearing off and you realize you are in recovery, how did your surgery go? What Happened? Tactics So....now what? apology
press conference press release ANYTHING BUT WHAT THEY DID... WHICH WAS NOTHING. Good & Bad bad bad bad bad bad bad bad bad My Insight ?
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