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Complexcare Solutions Update
Transcript of Complexcare Solutions Update
Complexcare Solutions 2014
Monthly staff meeting/Biweekly 1:1/Biweekly e-mail updates
Eg. No use of "hx of or member states", Dx with medications, ASA use dx or prophylaxsis.
-Contact Michelle McCurdy for conflicts, cancellations or reschedule visits between 4-8pm the evening before if possible, e-mail, phone or text.
-PTO-resubmit time requests
-Peer chart review
-Recent CME group activities
-Complex Care Charity Events
"Work smarter not harder"
Time Management Techniques
CDPHP Care management update
New CDPHP referral Process
New Meeting Format:
High Level Forcast:
Quality and Accountability:
Major Job Objectives
>90% Documentation Accuracy
< 48 AHA Completion Rate 95%
20-24 visits per week
Team building Participation