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Listening

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by

Sarah Montederamos

on 24 June 2015

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Transcript of Listening

Listening...
"Nature has given us 1 tongue, but 2 ears, that we may hear from others twice us
much as we
speak"
- Epictetus
Hearing
-It is the 1st step to listening

- a common misconception that if they can hear they could listen

- Giving-meaning or Recognition

-A natural Process
Listening
- A skill

-requires adequate knowledge, effort and practice over time

- Listeners are made not born
Components of Listening
1. Hearing or Reception of sound
- sound waves are picked up by auditory system

2. Recognition of Sound
- to distinguish particular sounds

3. Meaning-giving
- attach meaning to the sound
Is a sub-process of communication that involves not only
hearing
, but also
understanding
Purpose of Listening
1. to obtain and exchange basic information and gain knowledge
2. To make intellectual judgements and
fair criticism and evaluate ideas
3. to be
Polite
4. To show interest or concern
5. To share Feelings
6. To find out how to do something
7. To be able to make decisions
on controversial issues
8.To engage
in social
rituals
9. To seek
pleasure,
entertainment or enjoyment or
personal
satisfaction.
10. To give
logical and intelligent answers
What is Effective Listening?
-Listening with both ears and eyes

-Understand even those words that are not spoken
Guidelines to
Effective Listening
Listen not only for the Words but for the Meaning behind the Words
Concentrate on the Message
Don't Fake
Attention
Don't let Emotional
Words arouse
Personal
Antagonism
Use your
thought-speed
Advantage
Avoid being critical of the speaker's manner of delivery or his physical appearance
Avoid negative metacommunication cues
Be Flexible
in your
Note taking
To get information needed use 5 Thinking strategies
Visualization
Association
Memory Magic
Chunking
Focusing
5E
ARS
YES
XPERIENCE
VALUATION
FFORT
Barriers To Good Listening
Speaker's
Style
Attitude
towards
Speaker
Lack of
Information
or Knowledge
Poor
Listening
Comprehension
External or
Internal
Distractions
Amount of
information
transmitted
Conflicting
Demands
Eagerness
to
Talk
Thank
you for
LISTENING!
Full transcript