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Group12

Slideshow for proposed 2015 strategic plan for the Upper Murray Regional Library
by

Belinda Kennedy

on 1 June 2011

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Transcript of Group12

Actions Low Staff Turnover Mastery of ICT Strategic Plan OBJECTIVES ACTION measures Timeline /
BUDGET Elements of the The vision is an ideal image of UMRL in the future, grounding strategic objectives with a basic foundation of core purposes and principles. Definition:
Benchmark situations or objectives the
organisation has identified as integral to
the succesful realisation of the future vision. Definition:
Operational tasks, programmes or activities designed to achieve goals. Definition:
Planned deadlines & estimated costs to ensure goals are timely and realistic Definition:
Quantitative methods of evaluating the success of each initative and the achievement of goals. Critical analysis identifies new development needs for a new vision... Priority Area 3:
Human Resources Outcomes Measures Performance Reviews (KPI's) Customer Satisfaction Surveys Staff Satisfaction Surveys Actions New Recruitment Initiatives Selection of CEO Retention Strategies -Succession Planning & Incentives Training Implementation Objectives Inspired Leadership Multi-skilled, customer focussed, passionate
staff ICT Expertise Quality, Trained Staff Priority Area 2:
Finance Priority Area 1:
Information,
Communication
Technologies Priority Area 4:
Community &
Partnerships Priority Area 5:
Planning &
Infrastructure Priority Area 6:
Collections &
Service Delivery Priority Area 7:
Marketing &
User Awareness Objectives Reduce Expenditure Prioritse Investments Profitable Future Oriented
Budgets Actions Audits (Biannual) Creatively source revenue opportunities (Phase 1) Create five year forward budget (Phase 1) Measures Outcomes Definition:
Positive results achieved by implementing strategic action effectively. Outcomes Prioritised investments
and identified cost saving opportunities (Phase 1) Established profitable service (Phase 3) Increased Revenue New council contribution
formula established (Phase 1) Data analysis and reports Zero base budgeting Stakeholder feedback Increased Revenue and investment costs offset Objectives Objectives Actions Measures Outcomes Why IS A NEW
STRATEGIC PLAN
NEEDED? planning and methodology Collect Current
Situational Data Outcomes Form UMRL Future
Planning Committee Set SMART Goals Plan Strategic Steps
to Achieve Goals Objectives Outcomes Measures Information, Communication Technologies Financial Management Human Resources Communities & Partnerships Planning & Infrastructure Collections AND Service Delivery Marketing AND & User Awareness Meet. Collaborate. Analyse. Visualise. Plan. Review. Collaboratively Prioritise
Areas Needing Development Create Vision of UMRL 2015 Implement and Review To provide a regional library service to the Upper Murray community in accordance with council regulation and stakeholder need. To provide an innovative, equitable regional library service with high quality information resources, services and programmes that promote lifelong leaning, community participation and growth. Measures Tailor ICT's to user needs,
wants & behaviours Interoperable Mobile and Web Applications Free and Open Source Technologies Investment in E-Reader and
Tablet Technologies Connect & Collaborate
with Web 2.0 User Evaluation & Tech Audit Access Provision & Training
in Free Web Applications
& Open Source Software Trials of Reader & iPad Cataloguing of Free Apps Develop and Integrate
Web2.0 Spaces & Services Evaluation Tools Use TechAtlas to Audit Usage Rates User Feedback Review LMS use Statistics for Tablets and eReaders User Satisfaction Surveys Comparative Evaluation of Tablets and PAC's Objectives Strategic Alignment with
Regional Needs Collaborative Policy & Planning Open Communication
through Technology Social & Collaborative
Space Sustainable Infrastructure Actions Meetings with Member
Councils Use of Web 2.0 for Collaborative Planning and Policy Interior Redesign for
Open Space & Natural Light Digitisation of Family Heritage Collections Use of Biofuels / TankFlush Watertanks Develop Water
Conservation Policies Measures Comparative Evaluation of UMRL
and Regional Developments User Surveys in Multiple
Mediums Technology Audit Biofuel Costs and Service Analysis Water Meter and Power Bill Analyses Outcomes Objectives Develop Services based on Digital Mediums and Web 2.0 Reflect Collection Needs
of Community Support Home-bound Users
with Digital Resources Actions eBook Services Trial Expand Online Presence Digitising Local
Interest Collection Measures Staff and Community
Surveys Online Usage Statistics Customer Satisfaction Survey Outcomes Improved Digital Resources
and Platforms Accessible
by Users Promotion of Library Services Private Sector Sponsorships Development of New
Marketing Strategy Cultivating Private Sector /
Local Business Partnerships Develop a Community
Consultation Framework Marketing Effectiveness Evaluation Public Awareness
from Media Coverage Sponsorship Agreements New Membership Figures New Marketing Strategy Succesfully Implemented New Business Partnerships Community Programmes Collaborative Work Culture Community and Customer
Focused Environment Reduced Shelving Space Mobile Library Cost Effective Reduced Carbon Footprint Innovative, User-Friendly
Technology Increased User Satisfaction Improved Resources for
Remote, Home-bound
and Elderly Active Online Community Community Collaboration Development of Professional Partnerships Actions Hosting of Community and Industry Events Extend mobile library service School Outreach Programme Space & Service Usage Data Customer Surveys Number of School Visits Sponsorship Funding Greater Use of Library Facilities Full and Active Book Clubs Expansion of Services
to Students Computer Literacy Training Negotiate council
contribution formula Refer to your copy of Strategic Plan 2011-2015 for complete SWOT analysis Improve outreach programmes Become a community hub Prepare training courses for key demographics Embrace lifelong
learning Partnering with volunteers
in training, resources & services Balanced and equitable
resources collection Invest in community
resources four tourism
and cultural value Borrowing Statistics Community satisfaction Increase community
awareness of initiatives Official marketing documentation produced GROUP 12 PROPOSAL Branches • Beechworth
• Chiltern
• Corowa
• Corryong
• Holbrook
• Mulwala
• Rutherglen
• Tallangatta
• Tumbarumba
• Wodonga Mobile Libraries UMRL Mobile
Library (Wodonga) Hume Building
Society Homework
& Training Centre ("Suzy") Community
Collaboration
Cultural Diversity
Equity
Sustainability
Innovation
Lifelong Learning
Build Social Capital
Efficiency
High Quality Customer Service STRENGTHS CHALLENGES RAPID EVOLUTION OF
HIGH COST ICTS AMIDST
BUDGET RESTRICTIONS Decreasing and
ageing population FRAGILE FINANCIAL SUPPORT AND DISSATISFACTION WITH THE CURRENT COUNCILCONTRIBUTION MODEL COST OF MAINTAINING
HIGH QUALITY MOBILE
SERVICES LOSS OF
LEADERSHIP Maintaining a balanced,
equitable collection
with multiple formats
with minimal funding Connecting remote,
disabled and disadvantaged
users to our resources Resource vote loss due to albury city's
withdrawal resulting in 2010 financial losee very few web 2.0
resources and
lack of online
community presence strong community
focus Ability to apply
for grant support
in NSW and Victoria Regional consortium
purchasing power innovative mobile
library and rural
community services Strong partnerships
with local schools
and room for growth emphasis on equity
of access ability to rotate
stock between
branches and stretch
collection budget Free internet access
and mobile wireless
connectivity revenue producing
projects like umims Vision: 2015 INNOVATIVE PROFITABLE USER-FOCUSED ECO-FRIENDLY COMMUNITY SPACE COMMUNITY OUTREACH SPONSORS EQUITY IN
COLLECTION INTERACTIVE EMBRACE NEW
TECHNOLOGY LIFELONG LEARNING MULTI-SKILLED
FRIENDLY STAFF WE LOOK FORWARD TO NEW OPPORTUNITIES. Questions?
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