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Transcript of Organizational Culture
What is it?
Shared values, principles, traditions, and ways of doing things that influence the way employees act.
"The way we do things around here"
The glue that binds people together made up by the different personalities influenced by leaders who set the tone
Strong Org. Culture
Values are widely shared.
Culture conveys consistent messages about what is important.
Most employees can tell stories about company's history and heroes
Employees strongly identify with culture.
Strong connection between shared values and behaviors.
Strong Culture: Right incentives: Great Outcomes Bad incentives: Bad Outcomes
What do you do as a family?
Policies and Procedures:
Risk-taking and change discouraged
Hierarchical in nature:
Close managerial supervision
Work activities designed around the individual employee
Risk-taking and change rewarded
Creativity and innovation rewarded
Management trusts employees
Work designed around teams
Once culture is established, organizational practices help to maintain it.
Employees “learn” an organization’s culture in a number of ways.
Stories — organizational stories abut significant events in the life of the company help keep culture alive.
Rituals — repetitive sequences of activities that express and reinforce important organizational values and goals.
Material Artifacts and Symbols — convey to employees what is important and the kinds of expected behaviors, ex. Risk-taking, etc.
Language — many organizations or units of an organization use language to identify and unite members of a culture. New employees are frequently overwhelmed with acronyms and jargon that quickly becomes a part of their language.
Challenge & Involvement
Freedom (employee's independence)
Idea Time (time to think)
Conflict resolution (good of the colony?)
Debates (employees allowed to put forth ideas?)
Risk Taking (tolerance to ambiguity)
Spirituality and Org Culture
Workplace Spiritually — A culture where organizational values promote a sense of purpose through meaningful work that takes place in the context of community.
Organizations with a spiritual culture recognize that people:
Have a mind and spirit.
Seek to find meaning and purpose in their work.
Desire to connect with others and be a part of a community.
Strong sense of purpose, culture built around meaningful purpose.
Focus on individual development, recognize worth and value of individuals.
Trust and openness, characterized by mutual trust, honesty, and openness.
Employee empowerment, managers trust employees to make good decisions.
Tolerance of employee expression, employees free to express emotions.
CULTURE: TOP DOWN
CULTURE DRIVEN AT ALL LEVELS.
STARTS AT THE TOP BUT ECHOED WITHIN THE ORGANIZATION BY EMPLOYEES.