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BR Upper unit 1

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Go English Live

on 23 November 2018

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Transcript of BR Upper unit 1

First Impressions are very important
When we discuss first impressions think about :
Follow up calls
1st Email
An articulate man
It´s important to use many different expressions that represent the same thing.
Present simple vs. Present continuous
There are many cool ways to extend the use of these simple tenses.
Blended learning
Study before you even come to class so you take advantage of the time you have with the teacher.
Emails
Time expressions
Present Continuous
BR Upper unit 1
First Impressions
Companies
People
Restaurants
Reputation
Principles
Professionalism
Creativity
Extravagance
Innovation
Tradition
Rapport
This company is Known for offering a great service.
Comments
by clients
I feel that innovation is an important part of this restaurant.
After 10 years of doing business with John, we have rapport that will ensure a long lasting relationship.
Intangibles
2ND Follow up call
I´m calling about..
I´d wondered if you had time to..
Class tips
In English we have words that seem very similar in the way they are written in English and Spanish but in fact have very different meanings.
False cognitive
Examples:
Actually- Actualmente
de hecho
Currently
Actually
It's a great word to correct people.
You are doctor, aren't you?
Actually I am a nurse.
She did not use "NO"
She politely corrected him.
Introducing yourself
My name is Kyle and I represent ...
I was given you details by...
He recommended you to me as ...
Making a follow up call
Hello, This is Max
I'm calling about the email I sent you regarding
I wondered if you had time to
I wanted to see if you are still interested in
Arranging a meeting
I suggest we meet to discuss things further
When would you like to meet?
Whenever is best for you.
Let´s say provisionally, Thursday the 11th at 3:30
The trick is to use and understand different ways to communicate the exact same meaning. Expressions vary in terms of formality but can be interchanged easily.
Routine
I work from 9 to 5 everyday.
Routines are usually in present tense.
Something always or permanently true
It only takes 4 years to finish college.
A thought/ feeling / reaction rather than an action
State verbs
ing
Active verbs
ing
I remember the first time I went there.
Present tense in future
When referring to an item in a timetable/ schedule
The last train leaves at 6 pm.
This sentence is in Future.
Present continuous in future
We can us PC in future when we are talking about a future Arrangement or Appointment.
It´s important to know what they are.
I am having lunch with Sam tomorrow.
Future
Present simple
For the moment
At the moment
Generally speaking
For the time being
On the whole
Tomorrow afternoon
Once a week
Most of the time
Every summer
Right now
Once in a while
As a rule
Currently
Remember to study vocab!

When I first entered the lobby I was astonished by the extravagance of the interior.
Please tell me if they remind you of anyplace.
business writing
"Clear means clear thinking"
Can you explain this?
Writing is not a gift you are born with it is something that you cultivate.
Think before you write
The mistake that many people make is they start writing prematurely
These are great expressions to start the call
We have to learn the different expressions.
Be direct
Make your point right up front. Many people find that the writing style and structure they developed in school doesn’t work as well in the business world.
Cut the fat
Don’t “use three words when one would do,”
Read your writing through critical eyes, and make sure that each word works toward your larger point. Cut every unnecessary word or sentence. There’s no need to say “general consensus of opinion,” for instance, when “consensus” will do.
Full transcript