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I thought you would show me how to do it
Nick Veenhofon 28 September 2011
Transcript of I thought you would show me how to do it
Proposal of a Model
User problems & Needs
WotanEye Software Story of Collection Madness Easiness of storage Evolution Based on context
Based on technical possiblities
Follow a lifecycle for evolutions No filers
Spring Cleaners Whittaker Balter Spring cleaners?
Folderless spring cleaner Defined 5 filing strategies
But.. people fail to comply
People prefers to browse than search
E-mail & Files as integrated archive Barreau Don't change.. Even after 10 year
Added value for this paper Some People Difference Barreau Using strategy to characterize the way people manage PI
Within the task & context
More subject to change than generic behaviour Tasks
Files Areas Opportunities Unexpected outcomes
Do people analyze?
Do people reflect?
Will to improve 7 female
Age between 26 & 49
All of them longer than 5 years of computer experience Group Backpocket of Barreau What do you do on a typical day?
How do you organize?
What do you miss? (tools)
Motivation to change? Responses Lack of time, laziness
In theory, not in practice
Reflections made them change
Suddenly important emails were found
no consious strategy, natural
Forgotten 'todo' folder Old Emails in folders..
New ones folderless GMail syndrome Aha, a change Scope
Longitudinal Scope Specific to the tool Ex. Label/Folders Ex. Centralizing task managment User wanted to change after troubles Rules of the profession Cause External
Complete Action less/more categorization backups/duplication People don't like to manage
They do adapt to changes depending on context & activities.
It's a means to an end
Theory is different than practice
Reflection caused some to changed behaviour So? Do we like it? Improved? Is there a best way?
Contextual browsing using facets
Bridging gap between mental map & PI access PI using facets PI usage history education & support Windows Search Database I thought you would show me how to do it Nick Veenhof - 2011 - GVIP