Cumbuca Gerenciamento da Rotina do Dia a Dia
Cap. 10
João Scheidegger
Gerenciando para
MANTER
resultados
a importância do
PADRÃO
Quanto mais , mais importante a
interfuncionalização
padronização
Como nossos processos?
controlar
Procedimento Operacional Padrão
Padrão Técnico de Processo
Padrão Gerencial de Processo
X
X
O que é o que?
Como os seus processos?
avaliar
Carta de Controle
Controle de Processo
Avançado
FIM
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Cumbuca Rotina (Cap. 10)
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