Send the link below via email or IMCopy
Present to your audienceStart remote presentation
- Invited audience members will follow you as you navigate and present
- People invited to a presentation do not need a Prezi account
- This link expires 10 minutes after you close the presentation
- A maximum of 30 users can follow your presentation
- Learn more about this feature in our knowledge base article
Do you really want to delete this prezi?
Neither you, nor the coeditors you shared it with will be able to recover it again.
Make your likes visible on Facebook?
Connect your Facebook account to Prezi and let your likes appear on your timeline.
You can change this under Settings & Account at any time.
Learning Centered Resolution Model
Transcript of Learning Centered Resolution Model
Understand the Learning Centered Resolution (LCR) Model
Gain a basic comprehension of the theory in which LCR is grounded
Learn more about each communication type (there are 4)
See the LCR Model in action
Method to help those in conflict, hear out frustrated residents, allow someone to vent, etc.
4 types of communication
Focus on exchange between you & resident(s) AND our/their resources (i.e. information, ideas, etc.)
Own best answer
There's actual theory behind this thing?!
Allowing someone to tell their whole story
Giving direction or answering when one has authority and/or responsibility
Reflecting back all that has been said
Asking broad, open-ended questions
The 4 Communication Types
LCR in Action
Final questions, thoughts, insights, etc.?
Building relationships/rapport is paramount
People have their own best answers
Positive, growth-oriented tendencies are inherent in human nature
Mostly non-directive approach
Each person will have 10 minutes to talk while the other person practices their LCR skills.
Lead Staff will check in/observe.
We need a volunteer!