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BANK INDUSTRY: ANZ BANK
Transcript of BANK INDUSTRY: ANZ BANK
ANZ E Trade Share Investment Loan
ANZ Share Investment Loan
Online Share Trading
They provide fast ,reliable and easier way to buy and sell shares online
customers are able to set their smart alerts when share is meeting their conditions
They can set their conditional orders of selling or buying automatically
FUTURE PROPECTS OF TECHNOLOGY
EMERGING TECHNOLOGIES IN BUSINESS
LECTURER: BEULAH MOSES
TUTOR: VAMSHI PAKA
SHAZIA FAZAL - 30098370
PHILIP VILLAFUERTE - 30117453
BANK INDUSTRY: ANZ BANK
ANZ in future will have a private cloud with software as a service,infrastructure as a service & platform as a service and they will be having virtualized data centres where they will be able to store their customer sensitive data.
They do not need to spend money on upgrading their software
More control,higher security & privacy
It is an application that is accessed through web server over the internet
It has become an important means to improve the competitiveness of enterprise
It provides more efficient management and production
It help enterprise to meet the challenges of globalization
It improves industry's technological level which results in efficient product design
Critical illness Insurance
Small Business Insurance
ANZ WEB APPLICATIONS
Web applications are growing day by day and this
area of banking is contributing in organisational growth as banking leaders knew that this is the way to do banking in future, so they have started focusing on this application of banking
Return On Investment:
Web technology is providing ANZ bank a way to save money and increase productivity & efficiency in the form of return on investment
ANZ Web technology is an important source of competitive advantage as customers can easily manage their accounts & specialised services are provided through web banking like ANZ internet payment gateway provides complete payment gateway service allowing credit card processing through internet.
FIVE BUSINESS CONCEPTS
Improve service levels & increase the scale of operations without adding cost
Web banking allow customers 24 hour access to do their online banking
Demand from suppliers OR customers
They are meeting their customer or supplier demand by havving a no of programmeslike internet banking
CHALLENGES IN IMPLEMENTING WEB APPLICATION
Will be having 4-D security system
This application is playing an effective role in increasing the business of ANZ bank and the use of this application by ANZ bank is highly productive and appeared to be useful for both customer and bank
ANZ web banking have their streamline operations which covers high speed multicurrency payment & online web based transactions.
Australia and New Zealand banking group limited commonly called ANZ bank which is the third largest bank by market capitalization in Australia.
ANZ operates in 32 markets globally with representation in Australia, New Zea land,Asia,Europe,America and Middle east
ANZ Australia are serving their retail and commercial customers through their network ,business centers, ATM's and leading mobile banking and online applications
ANZ holds an Australian financial services license and under this license, Anz is providing services in relation to the banking,investments,phone and inter
net banking ,investment schemes etc.
Voice-activated digital banking
Could become main stream in the near future
Synchronising voice control services such as Siri to mobile banking apps will take time-saving and simplicity to another level
Has the potential to improve security and user experience by integrating voice recognition into mobile applications
Customer engagement via latest voice technologies such as speech recognition, voice biometrics, voice assistant, and audio mining is imminent
Can help with customer acquisition and retention
Can establish long-term brand identity
They could conduct a variety of targeted marketing campaigns to customers who use mobile banking
Can leverage the mobile banking interface as a real-time, tailored advertising engine
Deliver greater real-time access to products and services
Conduct targeted marketing campaigns based upon the knowledge of consumer preferences
It has the potential to expand beyond their geographical footprint
Ability to cross-sell and up-sell products to existing customers
Return on investment
These solutions can help banks offer personalised, user-friendly, secure and customer-centric mobile banking experience to its clients. Banks focusing on providing innovative and rich user experience for customers can leverage these application solutions to enable contemporary, simple and secure financial transactions.
They will be able to convert those branch and ATM transactions to its mobile channel
Can reduce dependency on branches or ATMs
They can close poorly performing branches and increase operating efficiencies
Shift the focus of branch employees from transactions to more advisory-type services
Costumers can access remotely, online, and instantly 24/7
They have the ability to check balances, deposit checks and make transfers
Customers have much control over their finances as possible and at all time and anywhere
Cost of processing a transaction via mobile phone can be as much as 10 times lower than via an ATM
and as much as 50 times lower than via a branch
Can increase operating efficiencies
It offers several opportunities for increasing revenues
Customer experience and awareness
Complex integration and partnership model
Increasing pressure from competitors
Designed to simplify the financial life
Banking, investments and super are together in one place
Builds on key features of ANZ goMoney
Grow by ANZ