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Title and Content Page

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by

Tim Long

on 27 June 2016

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Transcript of Title and Content Page

Tech Data places Purchase Order with Manufacturer
WHY?
Market for Demand

WHO?
Purchasing Department
Logistics
Credit Department

WHAT TOOLS LEVERAGED?
SAP (ERP system)
Data reporting (forecasting)
Collaboration with sales/reseller
Manufacturer ships product to be received into Tech Data warehouse
WHY?
Resellers of Tech Data expect product in their hands within 24-48 hours.
Tech Data has six warehouses located across the country which ship 99.7% of all product same day.

WHO?
Logistics
Accounting

WHAT TOOLS LEVERAGED?
SAP
Manufacturer/Carrier website
Reseller provides purchase order to Tech Data
WHY?
Readily available product for end customer demand

WHO?
Sales
Reseller

WHAT TOOLS LEVERAGED?
Communication-email,phone, EDI/XML feed
TechData.com
SAP

Tech Data sales creates order in ordering system
WHY?
Internal sales document to record resellers purchase order and to internally monitor the document.

WHO?
Sales
Promotions Operations
Product Marketing
Credit
Tax

WHAT TOOLS LEVERAGED?
SAP
Communication (email, IM, phone)
Techdata.com
Sales order sent to warehouse to fulfill
WHY?
Warehouse needs receipt of order to know what product to pick, pack, and ship

WHO?
Logistics

WHAT TOOLS LEVERAGED?
SAP
Laptop Distribution
Identifying the Operational Process
by utilizing tools and team roles

Laptop
Industry Demand
and Trends
Warehouse ships product to reseller or end-user
WHY?
Warehouse is fulfilling reseller's purchase order that they placed with Tech Data

WHO?
Logistics
Freight Carrier
Sales

WHAT TOOLS LEVERAGED?
SAP
Freight Carrier Website
Communication
Reseller or end-user receives product from freight carrier
WHY?
End-user requested product thru a reseller who sent a purchase order to Tech Data for fulfillment

WHO?
Reseller or end-user
Freight Carrier

WHAT TOOLS LEVERAGED?
Freight Carrier website
Tech Data invoices reseller
WHY?
Tech Data needs to reconcile accounts payable to receive payment from reseller
Invoice generated to complete order management transaction

WHO?
Accounting
Reseller

WHAT TOOLS LEVERAGED?
SAP
techdata.com (My Order Tracker)
Data Reporting
Communication
Product is now available for consumption!
Building a Customer Relationship
Building Reseller Relationships and Profiles
WHY?
Important to understand their business needs and growing opportunities within the market
Align your organization with the customer and build long-term customer engagement

WHO?
Product Marketing
Sales
Reseller

WHAT TOOLS LEVERAGED?
Data Reporting
Industry Events
CRM Tool
LAPTOP USA
Full transcript