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Facial Management Techniques

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Katherine DiBella

on 17 September 2013

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Transcript of Facial Management Techniques

Facial Management Techniques
Facial management techniques are the concepts used to describe how we display behaviors through nonverbal cues.

From an early age, we learn how to control our facial behavior, learning rules that tell us whether or not to show our emotions.

These techniques are learned at an early age and soon become habitual, becoming automatic responses.
"This technique involves repression of the expressions related to the emotion felt and their replacement with expressions that are acceptable under the circumstances"
Sometimes described as a poker face, you neutralize your facial expressions to seem emotionless, eliminating any emotional expression.
What facial management technique is being used?
There are four major techniques that are used
If we lose a sport game, rather than showing disappointment that you did not win, you show happiness for your opponent and congratulate them on their win
This technique is when we exaggerate what we feel. Sometimes this can include over-exaggerating what we feel to meet the concern of others
An example is when your friends want to go out to dinner but you would like to go to a different restaurant than they'd like. Because everyone else wants to go you say that it's great and smile even though it wasn't your first choice, intensifying your excitement.

A poker face is used to neutralize the players face, as to not relay what kind of hand they have, whether the player has a good hand or will fold. A successful player is able to hide their emotions so that the other players are unaware of their hand.
This technique is "when we reduce the intensity of our facial expression of a particular emotion because circumstances require us to downplay how we truly feel."
This occurs when we feel emotions that our culture perceives as unacceptable
An example is if an adolescent talks back to their parents in a public situation, they may deintensify their emotions and then talk to their child later in a more appropriate situation where it will not cause poor feelings on either sides.
These four techniques are used to control our nonverbal messages. In social settings, we follow certain rules to meet the concern of others. These are called masking, intensification, neutralizing, and deintensification.
(Richmond, McCroskey, and Hickson 79)
(Richmond, McCroskey, and Hickson 79)
(Richmond, McCroskey, and Hickson 80)
(Richmond, McCroskey, and Hickson 81)
(Richmond, McCroskey, and Hickson 81)
Works Cited
Richmond, Virginia Peck, et.al. Nonverbal Behavior in Interpersonal Relations. Boston: Allyn & Bacon. 2000. Print.
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