Loading presentation...

Present Remotely

Send the link below via email or IM

Copy

Present to your audience

Start remote presentation

  • Invited audience members will follow you as you navigate and present
  • People invited to a presentation do not need a Prezi account
  • This link expires 10 minutes after you close the presentation
  • A maximum of 30 users can follow your presentation
  • Learn more about this feature in our knowledge base article

Do you really want to delete this prezi?

Neither you, nor the coeditors you shared it with will be able to recover it again.

DeleteCancel

Chapter 2

No description
by

L DLG

on 30 January 2015

Comments (0)

Please log in to add your comment.

Report abuse

Transcript of Chapter 2

Collaboration
Working together is key
to meet complex challenges

Guidelines for Callaborative Writing
Success!
Now on to chapter 3!!!
Mastering Team Skills and Interpersonal Communication
Chapter 2
Advantages and Disadvantages of Teams

Increased Costs
Hidden Agendas
Groupthink
Potential Time Issues
Improved Performance
(creativity increases, conflicts are resolved (due to clear norms)
Increased buy in
(clear objectives a shared purpose)
Diversity of Views
(trust, open and honest communication)
Increased Information and knowledge
(which can lead to consensus)
Disadvantages of Teams
Advantages of Teams
Copyright © 2015 Pearson Education, Inc. publishing as Prentice Hall

In this scenario, everyone works well together (team maintenance) plus the team reaches its goals (task oriented).
Functional Teams
VS.
The causes for these behaviors stem from lack of trust and communication.
Dysfunctional Teams...
Copyright © 2015 Pearson Education, Inc. publishing as Prentice Hall

Phases of Team Development

Copyright © 2015 Pearson Education, Inc. publishing as Prentice Hall

Constructive vs. Destructive Conflict in Teams (p. 38)
Resistance is a popular form of conflict, especially when change occurs, but empathy, remaining calm, and actively listening are ways to combat it.
Clarify Responsibilities

Take Time to Bond

Agree on Goals

Select Collaborators

Avoid Group Writing

Clarify Processes

Copyright © 2015 Pearson Education, Inc. publishing as Prentice Hall

Meetings
Face-to-Face
Meetings

Virtual
Meetings

Technology
Efficiency
Preparation
Copyright © 2015 Pearson Education, Inc. publishing as Prentice Hall

Purpose Participants Time and Place Agenda

Close
Effectively

Participate
Actively

Invite
Participation

Follow
the Rules

Stay on
Track

Listening (p. 47)
a most important skill
helps people stay informed, current, aware of possible danger
active listening is best

A
successful listener
, 1. receives the message, 2. decodes it, 3. remembers it, 4. evaluates it, and 5. responds to it.
Non-Verbal Concerns
This is an intentional and unintentional process of sending and receiving information sans writing or speaking.
This can bolster, weaken, or replace verbal cues.
Paying attention to non-verbal cues makes for a better speaker and listener.
Etiquette
Is necessary, thus...
be aware of your effect on others
treat everyone with respect
remember impressions are long lasting
Always consider dress, grooming, punctuality, and focus!
The goal is to establish...
don't work!
Ensure Compatibility

Check Progress Often
Full transcript