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999opoly

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on 18 December 2014

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Transcript of 999opoly

Immobilise
Introduction to STORM
System for Tasking Operations and Resource Management
STORM
is the main operating software used within the Communications and Dispatch centres
Call Handling Centre
input & update incidents,
close incidents
Dispatch
- input resources and manage the incidents
Comms Support
provide statistics
999 & 101
Call Handlers

Staple Hill Primary School BS16 4NE
Mrs Trelawny
Problem: male trespassing on grounds, children running scared
15 Heggard Close Bristol BS13 7SE
Joan Inker
Burglary in progress, house owner watching from street
Bristol & Bath Cycle Path - access point locked gate
Simon Topps
Robbery just occurred - stole wallet and threatened with knife
Glazerite Windows
BS11 9DB
Mr Paddy O'Doors
An active assailant (man with gun) is in the reception area demanding the cash
John Bain 801 Bath Road
BS4 5NL
An officer needs assistance in the road outside - being attacked by three youths
What information about the incident is held on STORM?

Where
When
Type
Priority
Name
Tel No
Address
History
Alarms
Previous history for that caller or location, markers, flags, firearms
alarm details, free text
GeoSTORM
The mapping system has 4 zoom levels:
Force
OS
A-Z
Building
Extra 'overlays': CCTV, Stations, Firearms, Sex Offender
beats, ManPads,
St Vincent de Paul Presbytery
BS10 6DS
Rev John Smart
Vandalism has occurred overnight - wall knocked down, broken windows. Large groups of youths seen at scene
New Trinity
Community Centre
BS2 0NW
Mrs Tibbs
Deceased person - found
with stab wounds
NCP Rupert Street
BS1 2PY
John Conner

Bomb found - high occupancy building
Top Tip
Postcodes
6 or 7 characters?
7? ~ no space ~ eg BS137SE
6? ~ space ~ eg BS7 8PS
Top Tip
Wildcards: * %
%3 BS6 6EW
Glazeri*
M & S Restaurant
BS34 5UR
male exhibiting bizarre
behaviour in restaurant shouting
and swearing at other customers
- mental health patient
Teetotal House
BA16 0LQ
Miss Eileen Dover

missing person ~
3 year old girl

Admirals Landing Docks TA6 3EX
Jack Sparrow
Reports of selling of drugs
Motor Boat & Sailing Club TA8 1DL
Archie Fuller
Male driving under the influence
Fire Station
TA22 9HL
Sam Sheppard
assist other services
Taunton Armoury
Avon and Somerset Police
Mr Tony Baker
Indecency/Lewdness - male 'on display' outside the premises
68 Weymouth Rd
BA11 1HJ
Mrs Coggins
Public Service - check the welfare of 80 yr old lady lives alone
The Mason Yard - education
BA5 2PD
Sarah Mason
Theft from premises
Alladins Cave Outlet Store BS27 3QE
Alan Dinder
Fraud/deception - dodgy cheque received - security holding the suspect
Crewkerne Aqua Centre TA18 7LZ
Mr Nemo Church
Sexual Assault
The Steps Centre TA20 2BG
Mr Bertie Bassett
Animal - mauling of child by pit bull terrier
Calways Farm
TA21 9NU
Giles Smith
Abduction - estranged father will not return children
Clevedon Pier BS21 7QS
Harassment ~ Piermaster is receiving malicious telephone calls
Thornbury Castle BS35 1HH
Bomb found - high occupancy hotel
Top Tip
Priority
>20 mins? cold case
<20 mins? 'hot' case!
Top Tip:
Type
Fire or Amb
ALCO, OP, DEVCON
to load address
Top Tip
Double click the mobile number to text the reference number
Top Tip
Double click on #SSN (beat team) to send email
~ please do not send anything...!
Top Tip
Incident type - type in first letter to 'jump' to that entry
Top Tip
Jumbled your screens?
CAD, Config, User Prof
Call Taker Set
Full transcript