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LGC IT (Germany)

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on 24 October 2016

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Transcript of LGC IT (Germany)

IT
Service Desk
IT Ops
Application teams
Luckenwalde
Lutz Schuette
Martin Endruschat
Oliver Boelter
Misc
Kathleen Lehnigk (Marketing Systems)
Frank Bergmann (Wesel & Cologne)
Kraken etc
Markus Kietzmann
Susanne Seidl
Markus Funke
Communication and collaboration with wider IT team
Customers
LGC Divisions
Standards
Genomics
F&S
(LMS)
External Customers
Work together
Within Germany
Within IT
Effective support during operational hours
Out of hours support
Business and customer critical capabilities
IT (Germany)
Steinach
Full transcript