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AVIANCA

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English4callcenters .com

on 25 April 2018

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Transcript of AVIANCA

IATA: AV, ICAO: AVA and Denomination: Avianca; Acronym of Aerovias of the American Continent, formerly National Aerovias of Colombia)
It is the main airline in Colombia. Founded on December 5, 1919 under the name SCADTA, it is the oldest airline in America and the second oldest airline in the world. With a fleet of 140 passenger and 5 cargo aircraft and more than 110 destinations in 27 countries in America and Europe, it is considered one of the largest and most important airlines in the Americas.
HISTORY
The Germans Werner Kaemerer, Stuart Hosie and Albert Tietjen; and the Colombians Ernesto Cortissoz (the first president of the airline), Rafael Palacio, Cristóbal Restrepo, Jacobo Correa and Arístides Noguera, founded on December 5, 1919 in the city of Barranquilla (Colombia)
HOMETOWN
For the merged brand, we have chosen to keep the name Avianca for several reasons. According to the newspaper La República, the reasons are "in the first place, because the sound of the name Avianca is strong. In second place has been considered the theme of remembrance that has this brand of almost 100 years and that makes it the oldest company in the continent. And third, it is an easy word to pronounce for several languages and has a relationship with the word 'air', something that TACA does not have ".
LOGO
Reservations are easier with Star Alliance
Shared codes
Interline agreements
Lounge Day Pass - VIP Room
NORTH AMERICA
CENTRAL AMERICA AND THE CARIBBEAN
COLOMBIA
PERU
ECUADOR
BRAZIL
REST OF SOUTH AMERICA
EUROPE
At the beginning of October 2009 the president of Avianca, Fabio Villegas and TACA, Roberto Kriete met in order to agree that the shareholders of Avianca and TACA contribute to a new company or Holding, which would control both companies.
4 Boeing 787
10 Airbus A330
5 Airbus A321
54 Airbus A320-200
25 Airbus A319-100
10 Airbus A318-100
12 Embraer 190
7 ATR-72
10 CESSNA-208
Social Responsibility & Sustainability
Beyond flying
We have assumed corporate social responsibility as a permanent commitment to contribute to the development of stakeholders through concrete and measurable actions, while sustainability is printed to the business incorporating the three performance vectors: social, environmental and economic.
Our social responsibility is expressed in a strategic management model where priority:
• Ethics
• Social inclusion
• Win-win relationships with collaborators, investors and shareholders, customers and external community (including suppliers and authorities).
2014
Recognition at the 2014 Skytrax Awards as "Best Airline" and "Best Service Team" in Central America and the Caribbean.

  Winners of the Colombia online awards in the category of "Best Electronic Commerce initiative in Colombia".
 
Winners of the eCommerce Award Colombia 2014, for being "Leader of eCommerce in the tourist industry of Colombia".

Winners of the eCommerce Award Latin America, for being the "Leader in Electronic Commerce in the category of Tourism in Latin America".

Pantallas con control
Pantallas sin control
Pantallas generales
Accesorios a bordo
Lecturas a bordo.
TYPE OF ENTERTAINMENT ON BOARD
IATA CODE
LOYALTY PROGRAM
ALLIANCES
MAIN ROUTES
HEADQUARTERS
TYPES OF AIRCRAFT
Our cargo fleet
3 Boeing 767-200F
1 Boeing 767-300F
2 Airbus A330-200F
WHY ARE THEY HIGHLIGHTED?
AWARDS
2013
  
Winners of the Latin American eCommerce Award,
  for being the "Leader in Commerce
  Electronic in the category of
Tourism in Latin America. "
 
Winners of the second version of the Awards
  Iberoamericanos de Social Media
as the Best company in labor and
customer service management ".
 
Winners of the Colombia eCommerce Award,
  for being the "Leader in eCommerce in
  the category of Tourism in Colombia ".

Winners of the Skytrax World Airline Awards
  Awards for being the "South American Airline
with the best service on board. "

2012
  
Winners of the first version of
  the Ibero-American Social Awards
  Media as the "Best company in labor
  and customer service management. "

Winners of the eCommerce Award
  Colombia, for the "Leadership and support
  to the development of electronic commerce
and internet business in Colombia ".


2010
  
Winners of the Colombia eCommerce Award,
for being the "Company of the Year in Electronic Commerce".
Full transcript