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Inspiring Action - Volunteer Toronto 2015-2016 Annual Report

Volunteer Toronto is Canada’s largest volunteer centre with over 40 years of experience connecting volunteers to the organizations that need them. Visit our website volunteertoronto.ca to learn more!
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ainsley kendrick

on 28 September 2016

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Transcript of Inspiring Action - Volunteer Toronto 2015-2016 Annual Report

2015-2016 Annual Report
Inspiring Action
"Great leaders
don't tell you what to do,
they show you how it's done."

Steve Jobs
Volunteer Toronto has a long history of building healthy communities through volunteer action. For over 40 years, we have been connecting volunteers to the causes that need them through our website, information sessions, events, and training workshops.

With each passing year, we learn and adapt to the changes in the voluntary sector; improving our services so we can lead our clients on the path to success.

Last year, we hit the ground running in developing brand new research on the unique needs of completely volunteer-run grassroots organizations. We also set new standards in the sector by creating an array of online training courses and resources for managers of volunteers, which are now being used by volunteer centres and non-profit organizations across Ontario.

Our new Strategic Plan strives to increase our relevance to clients, the community and funders, and establish Volunteer Toronto as a thought leader in voluntarism. On our new course, we are exploring ways to provide those facing barriers to volunteering with more intensive matching support, on top of our existing referral services. We will also continue to extend our current expertise and practice in new ways to build on its existing culture that supports innovation.

We are thankful to our funders (Ontario Government, City of Toronto and United Way Toronto & York Region) for their continued support.

We also want to thank our 75 volunteers who gave 4,476 hours last year in support of our various activities.

Mack Rogers
David Allen
Executive Director
Board Chair
WELCOME
MESSAGE
NEW
MISSION
NEW
VISION
We envision a Toronto that is caring, inclusive, and engaged where volunteering is an important avenue through which everyone has the opportunity to participate and contribute meaningfully.
Volunteer Toronto increases the positive impact that volunteering has on the City of Toronto through innovative initiatives that inspire, inform, and connect volunteers and the organizations that need them.
NEW
DIRECTION

THE
NUMBERS

25,873
people followed us on
social media
14,381
people were served through
website profiles and referral
services
12,911
people attended our
special events, info
sessions, conferences,
and workshops
7,548
training resources were
downloaded from our website
78%
increase in subscribers to our newsletters
527
non-profit and community
groups subscribed
to our services
REVENUE
SOURCES
29.4%
22.0%
21.0%
0.5%
19.8%
EXPENDITURE
ALLOCATIONS
7.3%
Ontario Ministry of Health &
Long-term Care
United Way Toronto &
York Region
City of Toronto
Ontario Ministry of Citizenship
& Immigration
Subscription, Training &
Conference Fees
Other
32.4%
26.6%
18.4%
4.0%
9.6%
9.0%
Engaging Organizations
Community Engagement
Grassroots Growth Project
Special Projects
Engaging Youth
Engaging Leaders
TOTAL REVENUE
$1,004,458
TOTAL EXPENDITURES
$968,438
https://www.youtube.com/playlist?list=PL97--bI38w6Wz6wii5LSGANwezjfJc_a_
In October of 2015, we held our first ever Youth Expo. This one-day event was geared to Toronto high school students looking to connect with organizations. It was held at the Toronto Reference Library and over 80 organizations participated and 1,000 youth attended.
watch the video highlights!
In April 2015, in celebration of National Volunteer Week, we reintroduced our annual Legacy Awards. The awards recognize 25 exceptional volunteers from across Toronto who work to make the city a better place through volunteering. The recipients were selected by a committee of local community leaders and honoured at a special ceremony at the Carlu.
OUR
ACCOMPLISHMENTS

Legacy
Awards

In conjunction with the Legacy Awards, we launched a new storytelling site called “Volunteers of Toronto.” The site provides a glimpse into the lives of ordinary people working to address the issues that affect us all. Using a mixture of photography and digital stories our goal was to inspire viewers to take action and join the movement to build a better Toronto.
http://www.volunteersoftoronto.ca

“Approximately 85% of all Dixon Hall’s current volunteer base learned about the opportunity through Volunteer Toronto. Being a subscriber provides Dixon Hall with access to educational workshops, member discussion forums, and the personal support of industry savvy staff in areas such as training, recruitment, and legislation. Being a subscriber with Volunteer Toronto is my department’s most valuable resource tool to connect with and stay connected to the volunteer engagement industry in Toronto.”

Heather Johnson
Manager, Volunteer Programs and Human Resources
Dixon Hall Neighbourhood Services


"As a single parent of two moving to Canada a year ago was nothing less than an ordeal. However, I easily removed all my frustrations and depression by volunteering. Through my roles at Volunteer Toronto, I have learned to share smiles, act as a beacon of hope for newcomers and youth; as well as help build up communities by voicing the importance of volunteering. I have grown in my own capacity not only as an individual but have developed my strengths to pursue my dream career of becoming a learning and development specialist."

Ambreen Ahmad
Referral Counsellor & Outreach Presenter
THE
FINANCIALS
THE
TEAM
Board of Directors
Mack Rogers
Chair


Roberto Andreacchi
Vice Chair

Dana Dignard
Secretary


Natalie Brykman
Treasurer

Trevor Zeyl
Past Chair


Director of Programs, Community
ABC Life Literacy Canada


Corporate Counsel
Wal-Mart Canada Corp

Senior Director, Marketing and Communications GS1 Canada


Senior Manager
KPMG LLP

Associate
Norton Rose Fulbright Canada LLP


Noureen Ali



Maryann Istiloglu


Maya Mboup


Geoff McIlmoyle



Heidi Reinhart
Director, Compensation Client Services
Manulife Financial


Executive Director
OACCPP

Senior Consultant
Deloitte LLP

Associate Vice President, Corporate Development
Canadian Tire Corporation


Partner,
Norton Rose Fulbright Canada LLP
Staff
Executive Director
David Allen

Directors
Camara Chambers
Melina Condren

Managers
Niranjala Mariathas
Ainsley Kendrick



Coordinators
Nicole Crawford
Kelly DeVries
Sammy Feilchenfeld
Kasandra James
Jenn Jozwiak
Claire McWatt
Louroz Mercader



Assistants
Jaclyn Wilson
Roxanne English

Accountant
Patricia Knycha
Volunteers
of
Toronto
Youth
Expo
OUR
ACCOMPLISHMENTS

Youth
Innovators

The Youth Innovators Project was an
initiative that worked closely with
a group of ten ambitious high
school students to provide them
with the skills, resources, and support
they needed to create their own
community improvement projects.

The ten-week program gave the
students leadership training and access to an adult mentor enabling them to create individual acts of change that they led in their local community.
PROJECT
DETAILS
Multicultural Cafe
No Skirting Around
Plastic Echo Action Fair
Over the course of four weeks, the teens took workshops on idea creation, project planning, team management, public speaking, fundraising, leadership, and time management.

The Innovators created projects on issues they were passionate about such as increasing community cohesion, raising awareness of rape culture, and reducing plastic waste.

The final projects were delivered during ChangeTheWorld: Ontario Youth Volunteer Challenge, a province-wide initiative led by the Ministry of Citizenship and Immigration, where young people are encouraged to volunteer over six-weeks in the spring.

408 high school students participated in the Innovators' acts of change.
Elizabeth Montoya, a 16-year-old student who had only moved to Canada from Venezuela six months before, created the "Multicultural Cafe," a project to increase community cohesion amongst teens in her neighbourhood. She brought 98 youth together to share and teach each other about their cultures through an exchange of stories, food, and language lessons. The volunteers donated 584 hours of time and the project led to an increased understanding and appreciation of the diversity amongst youth in Elizabeth’s community.
Gabriela Smith, a 17-year-old from East York, created a campaign focused on rape culture and victim blaming. Cleverly entitled, “No Skirting Around,” the project involved awareness raising at Gabriela’s high school and two schools in her local area. Male students wore skirts for a day and engaged in conversations with peers about victim blaming. The project also raised money for the United Nation’s HeForShe campaign through an arts night where teens performed poetry and music about rape culture. Gabriella's project resulted in 40 of her peers volunteering 120 hours.
Lisa Wang, a 14-year-old student and one of the youngest in the group, chose to raise awareness of the many alternative uses for plastic bags. After noticing how often people in her community threw away their grocery bags, she created the "Plastic Action Eco Fair" to reduce plastic waste. Held at Evergreen Brick Works, a local environmental charity, her team of 55 volunteers taught children and adults about these alternative uses through hands-on activities and workshops.
Multicultural Cafe
No Skirting Around
Plastic Action Eco Fair
OUR
ACCOMPLISHMENTS
"Volunteering with Volunteer Toronto for the past three years has been an incredible experience for me. It has allowed me to spread my love and passion for volunteering to my peers, whether it be through promoting volunteer opportunities for youth in their community, helping organize a volunteer fair or providing insight to a plethora of non-profit volunteer programs. Volunteering has definitely enabled me to grow as an individual and through my experiences at Volunteer Toronto I hope to inspire others to make a positive change in the world by supporting causes they are passionate about!"

Seher Sarin
Youth Auditor &
Youth Social Media Coordinator

OUR
ACCOMPLISHMENTS

Referral
Services

Our Referral Counselling service provides an opportunity for members of the public to meet one-on-one with a trained volunteer counsellor who will support their volunteer search.

The service is often utilized by those who face barriers such as people with disabilities, newcomers with limited knowledge of the city, and people who are not able to use a computer. The service provides an accessible way of helping clients connect with the right volunteer opportunities.

In 2015-2016:

We trained 18 Referral Counsellors
1,685 people were served by telephone, email, and in-person

www.volunteertoronto.ca
344 Bloor St. West, Suite 404
416-961-6888
info@volunteertoronto.ca
NEW
ROLE
In the 2015/2016 fiscal year, we conducted a major research project and produced a comprehensive report examining the volunteer management needs of the grassroots sector. Based on those findings, we created and pilot tested workshops and training materials, and started work on an online community where groups could connect and share resources. The revised workshops and the online community are set to launch in September 2016.
OUR
ACCOMPLISHMENTS

Grassroots
Growth
View all 8 video interviews!
A series of eight video interviews with grassroots leaders sharing their experience starting, sustaining, and expanding their
groups were created to be used during workshops and for future webinars.
Volunteer Toronto:

Supports organizations in adopting best practices in volunteer engagement through specialized training, resources, and advice;

Inspires volunteers and helps them to find suitable positions and organizations through accessible systems, counselling services, and public awareness initiatives; and

Works collaboratively with stakeholders to identify knowledge gaps in the voluntary sector, conduct research, test new strategies, and publish results.

FEATURED
PROJECT
FEATURED
PROJECT
FEATURED
PROJECT
STAKEHOLDER
TESTIMONIALS

OUR
ACCOMPLISHMENTS
Online
Learning
Centre
We now offer Canada's largest selection of online courses for volunteer managers. With courses and materials tailored to the unique needs of the voluntary sector in Toronto, we grew our library of online courses from five to 11 with our CCVI workshop being the most popular.

Our Resource Library now contains 15 downloadable workbooks for beginner, intermediate, and advanced volunteer managers. Our workbooks have been downloaded 7,548 times.
Paperguy
our online learning guide!
145 stakeholders engaged in the research process through focus groups, agency consultations, key informant interviews and an online survey.

79 leaders of grassroots groups attended the launch event for the research report.

Eight training modules were developed and combined to form four workshops, with eight accompanying training manuals and 27 templates.

Four pilot sessions were held during the 2015-2016 fiscal year, with 61 attendees.
PROJECT
ACCOMPLISHMENTS
Full transcript