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The Communication Process

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by

ryan speaks

on 17 September 2014

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Transcript of The Communication Process


Decreased hand activity

Increased face touching

Stiff and rigid posture

Increased body shifting

When Someone is Lying

INTIMATE SPACE-(1 FT AND IN)

PERSONAL SPACE-(6FT-1FT)

SOCIAL SPACE-(6FT AND OUT)

TYPES OF SPACE

Stereotypes
-labeling every person in a group based on a preconceived idea as to what the group represents

Motivation
-a need or desire that causes a person to act.


Messages between two or more people

You need to talk effectively to others

Interpersonal Communication


Dialogue within your self

Be positive and honest with your self-communication

Very important

Intrapersonal communication

3 Types of Communication

Written communication
-anything that must be read
Verbal communication
-spoken
Nonverbal communication
-signals that express your attitudes or moods about a person, situation, or idea.

8 Seconds to make a first impression


20 additional interactions to change a bad first impression

First Impression

Silent language

The way we use our bodies to send messages

Body language always wins over verbal

People remember what they see

Body Language-93%

Tone of Voice-offers valuable clues
Pitch
Timbre (distinctive tone)
Rate of speech


Facial Expressions
- easy to disguise, not the best place to look for meaning




Interpreting Nonverbal messages

Arms uncrossed

Smile at humor

Lean closer

Use gestures

Relaxed posture

Good eye contact

Nod agreement

Positive Body Language- distal-directed toward others


Fidgeting

Yawning

Less reliable than positive, could be nervous.

Body tension

Arms folded

Speaking hand to mouth

Negative Body Language
proximal-directed toward your own body

Expresses mood and attitude about a person
Facial expressions
Body language

Symbols
-anything that stands for an idea and is used for communication ( be careful of different meanings)


Nonverbal Communication

Sender
-transmits the message
Receiver
-interprets the message
Feedback
-reactions that the receiver gives to the message offered by the sender
Message
-words, body language and symbols that convey an idea

The Communication Process

SENDER, MESSAGE, RECEIVER, FEEDBACK
Hearing vs. Listening

Hearing
– automatic, biological
Listening
- takes conscious effort

Full transcript