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Intranet - inside

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margaux escande

on 25 October 2013

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Transcript of Intranet - inside

Inside
2.0

Analysis

Social businesses
implement
social
technologies,
strategies
and
processes

that span across their
entire

enterprise
,
and
optimizing
collaborative ecosystems of
employees, customers, partners, suppliers,
communities and stakeholders
in a
safe
and
consistent
way.”
What is it?
Cheryl K. Burgess
Different of
Social Medias
Companies do not understand benefits

Do you ?
2 / 3
Social Business ?
according to IBM
How?
“Do not need to communicate with everybody”
“It is boring but informative”
Communication restricted
Inside
Storage tool
Global news

Team sites
Storage tool
Communication closed
Obstacles
Good things
“Not well structured”
Key Numbers
SharePoint
2010
2
years
546
visitors
Security & confidentiality
“It could be more clear and cleverer”
The rate of change accelerates
Trend
The work place must evolve
13 Yrs
4 Yrs
3 Yrs
2 Yrs
“A lot of things that I should use”
Lack of updates
"Sometimes I am not sure that
information is updated "

"I do
not trust
Inside”

“What are they hiding?”

Share knowledge

Prevent the repeatedly solving the same challenge

Find an expert easily

Innovate and accomplish processes are easier

Create teams by skills and not by location

Have feedback, thanking

Stronger engagement of employees

Improve intern recruitment

Communities
Communicate
Years to reach 50M users

if necessary lucile.leclercq@sogeti.com
Culture ?
How do we
want evolve ?
How do we want
collaborate
in intern ?
Integrate
collaborative

tools

which
improve the
workforce

of employees
regardless

location, function & role
"We want this ..."
Create
Engage
Gamification
Launch
Key numbers
Share knowledges

Prevent the repeatedly solving the same challenge

Find an expert easily

Innovate and accomplish processes are easier

Create teams by skills and not by location

Have feedback

Engagement of employees stronger

Improve intern recruitment


Communities
Gain of time
source: IBM
“ 57% of social businesses fail because they ignore Adoption”
6.Onboarding
7.Competition
8.Collaboration
9.Community
10.Points

Drive business objectives and motivating people through data
Games
1.Fast Feedback
2.Transparency
3.Goals
4.Badges
5.Leveling up
News
Countries
Functions
Roles
“Boring”
Not attractive
Different
points of views
Different needs
Same objectives
Countries
Roles
Functions
Group
No
t
enough news ?
Communication culture

Not only big news


TRANSPARENCY
"We want this ..."
Create
Establish an intranet strategy
Online

work
environment.
Consolidate communications
and will permit to employees to
share and collaborate
to meet business
objectives
. Information has to be
customizable
by employees to target it.
We have to
keep
Inside
simple
.
This effort to improve Inside will be done
regularly
to be closer of employees expectations and
support
their daily work.

The following metrics will target:
o
100%
of news, local alerts, events and other announcement will be made
through Inside
o
100%
of information
updated
o
100%
form
electronic
o
100%
employees should use Inside to
communicate
about Sobi products and projects

Owners
Strategic vision
Intranet team
Intranet charter
Inside will
improve
communication for
all

staff
. It will help to easily
find information
. It will also be a platform to
collaborate
with your team and
share
resources with colleagues.


The new Inside will allow you to:
o
Customize
the intranet according to your specific needs, target information that you want receive.
o Find forms and documents easily by creating a new way to
sort
.
o Create a
network
easily
o
Share and reach out
information easily

A
support team
will be created to help staff to understand why they have to
change
their
way of

work
, what are
benefits
and use the intranet to meet your objectives.

Responsible of success or failure

1 / department
Owners + Leaders
Information structure


Create a prototype and test it
Create an inventory
Design the intranet structure
Review content
Review collaboration strategy
Review brand strategy
Implement technology
Determine a governance
framework
At the beginning
Create a user adoption
strategy
Launch
Engage
SharePoint 2010 big
improvement

Employees are
engaged
in their projects

Communication via
Team sites,

Lync, email
and
face-to-face


BUT
restrictive
and "
spectators
"


Want to be
aware
of what is happening
Why ?
Lack of communication culture
Consequences
Change ?
Customize
Updates
"As long as the content is updated, Inside is ok"
cross functional team
Who ?
motivated
like social media
understood benefits
message to communicate to the staff in a consistent way
Technology
Technology
Winning attention
Cultivate basic concepts
Enlivening apllicability
Make it real
Gamification
Success stories
Video
Meeting /
Announcement
Show possibilities
show the employee
involvement %
Explain how
Train

Conceptual
understanding
and practical
Reasons and values

Help to accomplish
the 1st thing

Give recommendation
and ideas

Only one way
to
communicate,
share,
collaborate,
...
during
all
the process
1,3
billion users
Social media
84%
internet users
Time
Money
Commitment
READY ?
Improve
SharePoint 2010
Make it easier to find information
Implement the new search machine
2-3 days
Constrain to add key words when publish
Add columns on "document" and "work form" pages
Application for team sites to sort document by
20 Collaborators
Should you re-define who can publish ?
Meeting with those collaborators

* Explain why it is important
* Training on SP
More...
Attractive
Collaborative
Random images
Newspaper
Comment
Like
Structured
Re-group
information
Pro network
Organogram
no updated



can be replace by
MySite
Pre-fill
profile picture
Educate
&
Train
Now
105
researches
per day
325
unique visitors per day
540
pages
view per day
1,5
pages per visitor
1/3
do 1 research
60 %
employees
20
collaborators
3
administrators
24
countries
180
outside of Stockholm
Discussed with 3
Met
7 / 10
365
Stockholm
Met
18
Quotes
"Informative"
"A lot of content"
"Well done"
"Easy to use"
"Lack of transparency"
Companies Tips
"
Communicate
during the process"
"A Video is not enough"
"Cross team"
"Voice of the CEO"
"Leaders"
"Involve middle management"
"Benefits"
"Survey
every year"
"Train"
"
Why
"
"
How
"
"Communication
culture
?"
"How do we want collaborate?"
"Takes
time
"
"Technology"
Interview of employees
company perform article
Interview video
Pictures of events
Branch news
Stora Enso - Electrolux - Sogeti - Investor (sept)
1 for each step
Always finish by the final objective
News
Projects
Products
Sobi graphics
How do we want communicate
Understand challenges staff faces and use that to provide solutions
How to define Sobi
Determine our objectives
Focus on target audience - patients
Analyze our "barriers"
Graphism

Abroad or
Work from home
"Less involved"
Do not use the intranet often
"Difficulty to
connect
from home"
"Information
not relevant"
30%
HR + Facilities
40%
Searches
20%
Pages view
Statistical on the 1st page
Can we do the entire project by ourselves
Define a planning
Define a budget
Who are they?
Which access they have?


Future
+- 14%
Quotes
“the company is growing”
"Improvement"
"global view"
"Messy"
"Hard to
find
information"
"Lack of
updates
“They do not know that it exists”
"Missing information"
"Lack of transparency"
"Boring"
"it is boring"
"hard to find information"
"sharing experience"
"by how i use it"
Customizable
Alerts
Easy
Customizable
Network
Network
My most active sites
Personal working tool (calendar)
Upload CV on profile and share videos and articles
Personalize news
Blog: Corporate news
Wiki: Storage of doc with alerts
Forum
Newsfeed: sort by updated-network
HR Newsfeed
Bookmark
Newsfeed of followed groups
Latest video
To do list
Post on is own wall or one the one of someone else
Storage platform
Weather
Lunch
s
C
o
m
p
a
n
i
e
"Files
created
"
"
My
files"
"Files that I have
updated
"
"Files that
People

shared
with me"
"Files that
I
have
shared
"
"
Public
files"
Killer application of Electrolux
Report
Town hall
Sort or add a column
Forward, Comment
Stock price
Objectives progress in number
Top management
HR
Teams
Newspaper
Press says about Sobi
Library
Page for branch
abroad
1st Page
Content
Expert and non-expert presentation of
projects
and
products

Personalize
Images
bank
Several
presentations
adapted
to different targets
Documents
Alerts
Press release
Newsletter
Followed topics
Link Gallery
Choose links
Sort by last view
“by how I use it ”
Local Alerts
Geo localization
NEWS
FLOW
ADD
Network
“The company is
growing

so it might be that we do not know
skills
of people


It is important and useful to have an updated list of employees
with their
missions
,
skills
….

***

The company should upload a default profile
picture
.

Team sites
CALENDAR
External meetings
See all team sites
to be sure
that you do not miss something
Newsfeed
of team sites
The manager can
assign

tasks
and
follows
the progress
Know if it is
validated
,
updated
,
the language, topic.
Make lists easier to
sort out
, columns
Named SOP documents differently
Possibility to
view
the document
Possibility to
share
a document with a few persons
without send an email or create a team site
without download it
Mobile application
Collaborative
Early adopters
E m p l o y e e s
SharePoint 2013
IBM - Epi - SharePoint 2007
Customizable
Network
Collaborative
Team Sites
Calendar
Video - Interview
Train & Communicate
1st page
MySite
Team sites
communicate on the new way to connect outside of the office
IBM - Collaborative Intranet
IBM - Corporate Intranet
Full transcript