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Copy of ED's CTO HR & ICT Forum 2016

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Broadcasting Commission

on 4 January 2017

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Transcript of Copy of ED's CTO HR & ICT Forum 2016

TECHNOLOGY INNOVATION:
not geography, is
(Parag Khanna, 2016)
Connected Devices -
Almost Prescient
Srinagrind Hospital, Thailand
Pokemon GO Privacy Policy
July 1, 2016
Collection and Use of Information
Our servers automatically record a User's ...
IP address
browsed, time spent
the links
clicked on, and other statistics.
Information that we collect
from our users is
to be a business asset.
Collection and Use of Information
We may about you
disclose any information
to government
or law enforcement officials or private parties
in our sole discretion,
as we, believe necessary or appropriate...

Following termination
or deactivation of your... Account
Niantic, its clients, or service providers may
retain your
information
...and user content
for a commercially
reasonable time period...
March 2016 study:
54%
70%
"might be willing to share personal data for money"
"agree companies should give coupons and discounts in return for data about device use"
Advertising Revenues per User (ARPU)
Monetisation of Personal Information
Growing trend - Users receiving money for their personal data.
Adequacy of the Law
General Data Regulation (GDPR) - effective May 2018
Storm v Paytime Inc (2015)
"There are only two types of companies left in the US, those that have been hacked and those that don't know they've been hacked."
The Regulator's Dilemma
PET x LLDL x CPI
Proliferation of Exponential Technologies x Low Levels of Digital Literacy x Commodification of Personal Information
The situation calls not for the judgment of Solomon but for the dexterity of Houdini!
Connectivity,
our destiny.
Cordel Green
Executive Director
CTO HR & ICT FORUM, 21ST November 2016, Kingston
Connectivity
Exponential Technologies
3-D Printing
Robotics
Artificial Intelligence
Virtual Reality
Internet of Things
Drones
The Price of " onnectivity"
Connectivity eco-system - built on "freely" available information:
Location
Dangers of Commodification of Personal Information
Historic Behaviour
Activities
browser type, operating system... the pages or features
of our Services which a User
pages or features, search terms,
on those
that a user
considered
$45
Source: www.statista.com/statistics/306570/google-annualized-advertising-arpu/)
www.statista.com/statistics/234056/facebooks-average-advertising-revenue-per-user/
South Korean Consumers' Valuation of Personal Information
$9.45
$500-$1500
Source: Kim, J. & Yeo, J., Valuation of Consumers’ Personal Information: A South Korean Example; J Fam Econ Iss (2010) 31: 297
Profile-based advertising;
Profile-based business decisions (informed or based on individual's online searches);
First-degree Price discrimination (predict individual's price point sensitivity and exploit in negotiating price);
Proliferation of Reputational Risks;
Temporal Determinacy (stories stay around forever).
2016 Citi GPS. Technology At Work v2.0, page 18 - http://www.oxfordmartin.ox.ac.uk/downloads/reports/Citi_GPS_Technology_Work_2.pdf

Alison, I. “Imogen Heap shows how smart music contracts work using Ethereum,” International Business Times, October 4, 2015, http://www.ibtimes.co.uk/imogen-heap-shows-how-music-smart-contracts-work-using-ethereum-1522331.

Bogart, S; Rice, K. “The blockchain report: Welcome to the Internet of value,” Needham and Company LLC, October 21, 2015, http://storj.io/TheBlockchainReport.pdf, accessed January 4, 2016. View in article

Deloitte Millennenial Survey 2016 https://www2.deloitte.com/global/en/pages/about-deloitte/articles/millennialsurvey.html

Diamandis, P. Robot Revolution: These Are the Breakthroughs You Should Watch; http://singularityhub.com/2016/03/15/robot-revolution-these-are-the-breakthroughs-you-should-watch.

EU. The General Data Regulation –GDPR, http://ec.europa.eu/justice/data-protection/reform/index_en.htm

Fortnightly Corp. v United Artists Television, Inc., 392 U.S. 390, 402 (1968)

Frank, A. Pokémon Go has Full Access to Players’ Accounts on Jul 11, 2016 at
http://www.wsj.com/articles/pokemon-go-creator-closes-privacy-hole-but-still-collects-user-data-1468363704

Hachman, M. The price of free: how Apple, Facebook, Microsoft and Google sell you to advertisers.;2015 http://www.pcworld.com/article/2986988/privacy/the-price-of-free-how-apple-facebook-microsoft-and-google-sell-you-to-advertisers.html

Khanna, P. Connectography: Mapping the Future of Global Civilisation. New York: Random House, [2016].

Keely, L. “FINDING THE FUTURE FIRST…FOSTERING EXPONENTIAL INNOVATION” , https://exponential.singularityu.org/summit/fostering-exponential-innovation

Kim, J. & Yeo, J. Valuation of Consumers’ Personal Information: A South Korean Example; J Fam Econ Iss (2010) 31: 297.

Liem, C., Petropoulos, G. The economic value of personal data for online platforms, firms and consumers. http://blogs.lse.ac.uk/businessreview/2016/01/19/the-economic-value-of-personal-data-for-online-platforms-firms-and-consumers/

Nail, R. Robotics XPONENTIALS 101: ROBOTICS https://exponential.singularityu.org/summit/exponentials-101-robotics/

Niantic. Pokémon GO Privacy Policy (last updated July 1, 2016). https://www.nianticlabs.com/privacy/pokemongo/en

Piscini, E; Guastella, J; Rozman, A; Nassim, T. Block Chain: The Future of Trust. http://dupress.com/articles/blockchain-applications-and-trust-in-a-global-economy/
Schatsky, D; Muraskin, C. Beyond bitcoin, Deloitte University Press, December 7, 2015,http://dupress.com/articles/trends-blockchain-bitcoin-security-transparency/, accessed January 4, 2016. View in article

Smith, S. Empowering Individuals To Monetize Personal and IOT Data Using Smart Contracts and The Block Chain. https://www.linkedin.com/pulse/empowering-individuals-monetize-personal-iot-data-knowledgelevers

Tennison, J. What is the impact of blockchains on privacy? https://theodi.org/blog/impact-of-blockchains-on-privacy

Zyskind,G; Nathan, O; Pentland, A. Decentralizing Privacy: Using Blockchain to Protect Personal Data, http://web.media.mit.edu/~guyzys/data/ZNP15.pdf

References
But because the plaintiffs did not allege that the unidentified hacker was actually able to view, read, or otherwise understand the data it accessed, they had no standing to bring an action.
Fortas J. - Fortnightly Corp. v United Artists Television
THE CHANGING
WORLD OF
WORK

"APP"LIFICATION OF THE WORLD OF WORK
Over 1.5M apps on Android and iOS
Everything happens:
Faster
Smarter
Connected
Distributed
Decentralised
Shared
Innovate in How You Operate
Millennial Survey 2016*:
Businesses must adjust how they nurture loyalty or risk losing large % of workforce;

Loyalty can be nurtured if 2 needs met:
Investment in Technology
"Perfect"Job environment
2/3 of Millennials say they want to leave their current organisations by 2020;
Innovate in How You Operate
Millennial Survey 2016:
88%
wish they could start and finish work at the times they choose;
77%
want greater mobile connectivity (e.g. via tablets and smartphones);
75%
would like to start to/work more frequently from home or other locations where they feel more productive;
51%
expect increased productivity working from home or other location.
Millennial Survey 2016:
Innovate in How You Operate
Innovate in How You Operate
We live in the most exciting time in the history of our species.
Innovation is flowing from
Consumer to Enterprise.
Social + Connected + Employees =
*https://www2.deloitte.com/global/en/pages/about-deloitte/articles/millennialsurvey.html
It is a conjunction of technologies, changing experiences, capabilities and business models.
Innovation is no longer linear.
Technology can liberate the workplace and the workforce
Snowball
Robotic Invasion of the Workplace
"Anything we do physically that needs to be accurate, fast, safe and consistent is ripe for disruption by a robotic solution"
Rob Nail
How can this be addressed:
Robotic Invasion of the Workplace
-The falling cost of Robotics threatens manual tasks
Developing Countries most susceptible to automation
69%
India
Susceptibility Range:
55%
Uzbekistan
85%
Ethiopia
77%
China
Negative co-relation between susceptibility and GDP i.e. higher susceptibility, lower GDP
The Future of Humans v Machine - A Cautionary Tale?
Not all Doom and Gloom, perhaps?
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