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Business Process Modelling @ PHAC
Andrew Batcheloron 7 April 2011
Transcript of Business Process Modelling @ PHAC
Where are we going? a collection of interrelated tasks, initiated in response to an event, that achieves a specific result for the customer a visual representation of something that cannot be directly observed* What's a Model? Creating a BPM events
tasks & sequence
decisions Will it help?
Will people understand? as-is
to-be* Reading the Model left to right
top to bottom
follow the flow
make the decisions What's a Process? Why a Process Model? analyse a problem
illustrate a complex activity
make improvements Questions? Andrew Batchelor
CIPHS / KIDS
613 941 0450