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An Overview of Human Behavior in Organization
Transcript of An Overview of Human Behavior in Organization
OB AND T
ORGANIZATIONAL BEHAVIOR (OB)
MANAGING FOR EFFECTIVENESS
CONTEXTUAL PERSPECTIVES ON OB
An Overview of Human Behavior in Organization.
- is the study of human behavior in
, of the
interface between human behavior
IMPORTANCE OF OB
influence our lives
The study of OB can
greatly clarify the factors
affect managers management.
play a vital role
in managerial work
OB AND MANAGEMENT
Ob is not a defined function or area of responsibility.
Knowledge of OB can be use by the managers to better understand their needs, motives, behaviors and feelings which help improve their decision-making capabilities.
OB is a perspective that provides insights and tools for managers.
Planning Organizing Leading Controlling
Effective and Efficient Attainment of Organizational Goals
- is the process of
desired future position
and deciding how
best to get there
FIRST Managerial Function
SECOND Managerial Function
-the process of
grouping jobs into manageable units
establishing patterns of authority
among jobs and groups of jobs.
- the process of
motivating the the members
of the organizations
to work together toward
THIRD Managerial Function
FOURTH Managerial Function
Four Managerial Functions
- is the process of
correcting the actions
of the organization and it's members
BASIC MANAGERIAL ROLES
- is a part a person plays in a given situation
IMPORTANT MANAGERIAL ROLES
CATEGORY ROLE EXAMPLE
Attend employees retirement ceremony.
Encourage workers to increase productivity.
Coordinate activities of two committees.
Scan business work for information about competitors.
Send out memos outlining new policies.
Hold press conference to announce new plant.
Develop idea for the new product and convince others of its merits.
Allocate budget requests.
Settle new labor contract.
Primarily social in nature; Manager's main task is to relate to other people in certain ways.
- taking visitors to dinner and attending ribbon-cutting.
- works to hire, train and motivate employees.
- relating to others outside the group on organization
Involves some aspect of information processing.
- actively seeks information that might be a value to the organization.
- transmits information.
- speaks for the organization to outsiders.
- Voluntarily initiates change.
- helps settle disputes between various parties.
- decides who will get what resources and how.
- represents the organization in reaching agreements with other organizations.
CRITICAL MANAGERIAL SKLLS
--> necessary to carry out basic functions and fill fundamental roles.
Necessary to accomplish specifications within the organization.
Generally associated with the operations employed y the organization in its production process.
Manager uses these skills to communicate with, understand and motivate individuals and groups.
Managers spend a large of portion of their time interacting with others.
Manager's ability to think in the abstract.
Able to see the 'big picture'.
He/she can see opportunity whose others see roadblocks problems.
allows managers to better understand cause-and-effect relationship and to recognize the optimal solutions to problems.
CRITICAL MANAGERIAL SKILLS
Managerial Skills at DIFFERENT organizational LEVEL
CHARACTERISTICS OF THE FIELD
An Interdisciplinary Focus
A Descriptive Nature
OB is descriptive for several reasons:
Immaturity of the field.
Complexities inherent in human behavior.
Luck of valid, reliable and accepted definitions and measures.
BASIC CONCEPTS OF THE FIELD
Three Basic Categories
1. Individual Processes.
2. Interpersonal processes.
3. Organizational Processes and Characteristics.
Managerial Context Of Organizational Behavior
The Environment Context of OB
Groups & Teams
Leadership & Power Politics
Conflict & Negotiation
an Organizational system receives FOUR kinds of inputs from its environment.
Technology (Including manufacturing, operations and service process)
suggests that in most organizations, situations and outcomes are influenced by other variables.
: People and Situation
--> attempts to explain hoe people select, interpret and change situation.
Group and Team Level Outcomes
Assessed in terms of;
Individual Attitudes and Stress
Organizational Behavior (OB)
OB and the Management Process
OB and the Manager's Job
Contextual Perspective on OB
Managing for Effectiveness.
ORGANIZATIONAL BEHAVIOR (OB)