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URT/AUM

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by

Pam Glasnapp

on 29 July 2017

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Transcript of URT/AUM

and Anxiety Uncertainty Management
Uncertainy Reduction Theory
To predict and explain
Charles Berger
Fritz Heider
People try to
explain
and
predict
behavior by
referring to internal or external causes.
Axioms
Axiom 1:
Verbal Communication
Entry point: high level of uncertainty
verbal communication increases uncertainty decreases
uncertainty decreases verbal communication increases
Axiom 2
Nonverbal warmth
warmth increases uncertainty decreases
decreases in uncertainty warmth increases
Axiom 3
Information seeking
high levels of uncertainty increases in information seeking
uncertainty declines
information seeking decreases
Axiom 4
self-disclosure
Axiom 5:
Reciprocity
Axiom 6:
Similarity
Axiom 7:
Liking
Axiom 8:
Shared Networks
Theorems
Message Plans
Methods of coping with uncertainty
Plan
Complexity
Hierarchy
hypothesis
Applied to
Intercultural
Communication
AUM theory
Effective communication
is the goal
rather than
relational closeness
Adds ANXIETY
Lower and upper
thresholds for
fear and doubt
Mindfulness
Multiple causes
of anxiety and
uncertainty
Critique
of URT
=
=
All
UCM students
are
Mules,
and all the
students in my class
are UCM students,
Then all
students

in my class
are
Mules!
to UNCERTAINTY
cognitive
affective
Boring
lacks motivation
inability to cope
shuts down
lack of creativity
searches for comfort
High uncertainty
Decreases intimacy of messages
Low uncertainty
high levels of intimacy
High levels of uncertainty
high levels of reciprocity
Low levels of uncertainty
low levels of reciprocity
Similarities
uncertainties
Dissimilarities
increase
uncertainties
http://www.masslive.com/entertainment/index.ssf/2010/12/facebook_cartoon_characters_an.html
Increases in uncertainty
Decrease in liking
Decreases in uncertainty
Increases in liking
Shared networks
uncertainty
Lack of shared networks
increases uncertainty
If
shared networks
reduce
uncertainty
,
Theorem # 27
http://www.123rf.com/stock-photo/business_strategy.html
Passive strategies
Active strategies
Interactive strategies
depth
+
contingency
effects of too much
complexity?
http://calstate.fullerton.edu/news/2005/116_gudykunst.html
causes
Some theorems don't work
Does it explain the data?
Does it make predictions?
Does it have parsimony?
Uncertainty Reduction Theory
Is it falsifiable?
Is it practical?
Does it provide a way to do quantitative
research?
then
increased shared networks
produce
increases in liking.
http://pocketnow.com/smartphone-news/illegal-to-use-gps-from-smartphone-in-germany
and
decreased uncertainty
produce
increases in liking
,
In perspective
1958
1980s
(boundary conditions of the theory)
AUM
1970s
Attribution theory!
What happens when two strangers meet?
We do this when
We know we will see them again, like a
new roommate or group member.
or
When they have something
we want,
or
they act in a
weird way.
(incentive value)
deviance
Gudykunst
Anxiety/uncertainty
Management
Self-evident
truth
that needs no
additional proof
8 variables of
relationship
development
uncertainty
deduced from
axioms
Thresholds of anxiety
Full transcript