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Transcript of Social Media
Social Media Platforms
1. Improve social click rates
a. Increase posting frequency on
b. Timing of posts
2. Reply to every message post by consumer on Twitter and Facebook pages - increase customer engagement
3. Explore user generated content campaign - virality
4. Identify brand advocates across platforms
5. Moderate comments
6. Interactive mobile apps
7. Promotional offers on social media - increase traffic
8. Advertisements on shopping sites directed to UA social media platforms
MOBILE APPLICATION + SMART DEVICES
Customer App Ratings
Jaideep Sen Gupta