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Intro. to Business Management and Leadership (Ch. 7)

A chapter summary from 'Intro to Business - 6th edition' by Dlabay, Burrow and Eggland.

Tim Brackman

on 28 February 2011

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Transcript of Intro. to Business Management and Leadership (Ch. 7)

MANAGEMENT & LEADERSHIP Section 1 - Management Section 2 - Leadership Section 3 - Ethical Management What do Managers Do? Planning Organizing Staffing Controlling 1 2 3 4 Implementing 5 involves analyzing info, setting goals and making decisions about what needs to be done. is the effort to direct and lead people to accomplish the planned work of the organization determines to what extent the business is accomplishing the goals it set out to reach in the planning stage Levels of Management Top Management - Executives Middle Management Supervisors Management by Other Employees Management Styles Tactical Strategic more directive and controlling style less directive and more employee involvement Mixed Management combines the use of both the Tactical and Strategic styles Leadership is the ability to motivate individuals and groups to accomplish important goals. Characteristics include: understanding initiative dependability judgment objectivity confidence stability cooperation honesty courage communication intelligence You can prepare to be a leader by: studying leadership
participating in organizations, teams and activities
practicing leadership at work
observing leaders
working with a mentor
doing a self-analysis/ asking others for feedback "Effective managers and leaders must be able to get along well with all of the people with whom they work." Human Relations is the way people get along with each other first, you must understand yourself then you can begin to understand those around you Influencing People are YOU able to affect the actions of others?? Position - Influence because of your position Reward - influence due to your ability to give or withhold rewards Expert - influence because other recognize the leader has special expertise Identity - influence stems from the personal trust and respect others have for the leader Influence may be FORMAL informal or both may operate at the same time! Importance of... The reputation you establish is very important if you lose your good reputation, it will be very difficult to regain it! Ethics are the principles of conduct governing an individual or group. Ethical behavior has parts 2 1. the actions of individuals 2. the results of those actions Leadership of the organization will demonstrate if ethical conduct is valued. Managers can develop an ethical environment by:
creating a company mission statement
determining core values
staffing & training effectively
remembering "actions speak louder than words" What types of influence do you see in this scene?
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