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NOV 2016- Filmversie VvAA (tekst ipv logo)

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on 6 March 2017

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Transcript of NOV 2016- Filmversie VvAA (tekst ipv logo)

Schriftelijke klachten-regeling
Geschillen-instantie
kwz
01/07/16
wkkgz
01/01/2016
Doel
Versterking positie cliënten
Borging leveren goede zorg
Regels
voor kwaliteit
Klachten
en geschillen
01/01/17
01/01/16
Interne incidentregistratie (VIM)
01/01/17
Schriftelijke overeenkomst met zorgaanbieders
01/01/16
01/01/16
01/07/16
01/01/17
wkcz
Schriftelijke procedure en register
Afspraken die kwaliteit van zorg borgen
Laagdrempelige afhandeling
Goede zorg leveren
Zorgaanbieders
Vergewisplicht
en VOG
Informatieplicht
naar cliënt
Melding IGZ
vvaa.nl/wkkgz
Klachten-
functionaris
wkkgz
Full transcript