Loading presentation...

Present Remotely

Send the link below via email or IM


Present to your audience

Start remote presentation

  • Invited audience members will follow you as you navigate and present
  • People invited to a presentation do not need a Prezi account
  • This link expires 10 minutes after you close the presentation
  • A maximum of 30 users can follow your presentation
  • Learn more about this feature in our knowledge base article

Do you really want to delete this prezi?

Neither you, nor the coeditors you shared it with will be able to recover it again.


The 10-Step Knowledge Management Road -Map

No description

Kristina Joshi

on 17 July 2014

Comments (0)

Please log in to add your comment.

Report abuse

Transcript of The 10-Step Knowledge Management Road -Map

The fact or the condition of knowing something.
Ideas or understandings.
Intangible, dynamic & difficult to measure.
Knowledge Management
"Knowledge Management is an effort to increase useful knowledge within the organization. Ways to do this include encouraging communication, offering opportunities to learn, and promoting the sharing of appropriate knowledge artifacts."
- McInerney
The 10-Step Knowledge Management Road-Map
Phase 1:
Infrastructural Evaluation
Step 1: Analysis of existing Infrastructure
Phase 2:
KMS Analysis, Design & Development
Step 3: Knowledge Management Architecture and Design
Step 4: Knowledge audit and Analysis
Phase 3:
Step 6: Creating The KMS Blueprint
Thank YOU
The 10-Step Knowledge Management Road-Map
Kristina Joshi

Two types of Knowledge:

which can easily be transferred.
which cannot be transferred, sticky knowledge.
process of capturing, distributing, and effectively using knowledge.
doing what is needed to get the most out of knowledge resources.
Analyse Existing Infrastructure
Aligning Knowledge Management
business strategy
Knowledge Management Architecture
and Design
Knowledge Audit and Analysis
Designing the Knowledge Management Team
Creating the Knowledge Management System Blueprint
Developing the Knowledge Management
Pilot Testing & Deployment
RDI Methodology
Reward Structures
Real-Options Analysis For Knowledege Management
Understand the existing network and components
Analyse the current infrastructure
Identify the gaps
Step 2: Aligning KM and Business strategy
Raise KM platform design to the level of business strategy
Pull strategy down to the level of systems design
Audit and analyse
Select Audit method
Assemble audit team

Step 5: Designing the Knowledge management Team
Identify key stakeholders: IT, management and end users
Identify sources of requisite expertise
Balance technical and managerial expertise
Identify critical points of failure

Step 7: Developing the KMS
putting together a working system.
Step 8: Pilot testing & Deployment Using RDI Methodology
Step 9: Leadership and Reward structure
incentives, reward structures to motivate
Setting an example to follow
Phase 4:
Metrics For Evaluation
Step 10: Real-Options Analysis For Knowledge Management
Measuring ROI
Financial and competitive impacts
Process of selecting an appropriate set of metrics
Should meet the need of users
Pilot projects with high payoffs
Identify and isolate failure points
Using RDI(result-driven incremental) methodology to
deploy the system

Identify the components and infrastructures
seven-layer architecture
Identify the interface layer components
Identify the collaborative intelligence layer components
Provides a plan
Understand the seven-layers
Position to a feasible level where benefits exceeds costs
- Future-proofs

Full transcript