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3D HUBS

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by

Jacint Castells

on 20 October 2014

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Transcript of 3D HUBS

1. Upload your 3D design
- The file extension must be STL and the expected unit is mm
Several programs (Autodesk, Autocad, GrabCad...)
You can pay a professional designer
- 3D hubs offers email support to scale your design
- To design a product :
- To check your design :
3D hubs check your design but not make changes
You can check your design using programs
- After your hub accepts you will receive a confirmation email
- 3DHUBS offers :
- Payment: Using credit card, Paypal and local payment services (cash)

- Pick-up / Shipment: Both options available. Shipping costs are not added in the automatic cost calculation

POST-SERVICE

-Review: Requested to makers by 3DHUBS automatically, reviews are used to provide feedback for other makers as advice in their Hub selection. Rating and text are available:

- Text: Any comment about the service
- Rating: From 0 to 5 stars can be assigned to:
- Print Quality
- Speed
- Service
- Communication
How to 3D print
1. Upload
2. Search
3. Order
4. Pay
5. Pick up
3DHUBS origin
- Brian Garret and Bram de Zwart worked for 3D Systems

- No one was actually fulfilling the real promise of 3D printing

- They felt more people should have access to this world changing technology

- They provide 1 billion people worldwide with access to a 3D printer within 10 miles
3DHUBS business model
2. Search a Hub
- Platform: 3DHUBS links hubs (3D printers) and customers/makers.

- Cost-based pricing: 3DHUBS adds 18% from total price

- The 3D printing community already has more than 8441 print locations (hubs) in 250 cities

- Headquartered in
the Nederlands
and recently in
New York
There are two different groups of people aims to reach and serve

- Multi-sided platform:
- Two interdependent Customer Segment
- People who design a product and want to print it
- People who have printers and want to get business from that

Both segments are required to make the business model work

- Avoid centralization:

- Less time response

- Large types of materials and high availability (The market is global (250 cities/80 countries).

- People who can get profits from their printers (free to add your printer model)

- The possibility of choosing the printer depending on the site, price, material, colors, shipping options, and feedback

- Ability to share projects, show printed objects, announce events (Talk) and integration with software to simplify design creation(API)
- Meetings and events

- Platform / web page: feedback, forum, mail support for makers "design" and for any question for hubs to the company.

- The post service to deliver the product
3DHUBS community
-
Mainly they have to establish and keep two types of relationships, with the hubs and with the makers

Hubs:
-
Mayors organize meetings and events to collect new 3D printers owners
- 3DHUBS provide Hubs the platform to contact clients
- Discounts provided by 3DHUBS agreements with other companies

Makers
- 3DHUBS use co-creation with makers who do the design they want
- Makers can choose the printers which fit them well (self service)
- Give order support and have money back guarantee
3 types of entities:

- Makers: Contact through 3DHUBS to the hubs they want

- Hubs: 3D printer owners that are announced in 3DHUBS web page
- They are under privacy and anti-copy protection.
- Put the price they want
- Printers listed for free

- Mayors: Hubs with influence power to organize events/meetings with their same zone Hubs. Put new Hubs and local audience inside 3DHUBS network

INTERDEPENDENT ENTITIES

- Makers give feedback to Hubs that others appreciate in order to print their designs

- Platform also brings Hubs closer to other makers and 3D printing enthusiasts in their city

- 3DHUBS Talk let learn about new projects and fresh inspiration from other people’s designs
3. Order
- After clicking the "Send request to hub" you can :
Ask questions
Confirm the delivery times
- The hub has 24 hours to respond
- Makers are going to pay for the physical products

- A percentage of fees "15% fee + 3% of taxes (VAT) from Nederland" goes to the company

-Payment using credit card, Paypal and local payment services.
3D design checking
Shipping
Support material
-Few
employers
to maintain web page and platform (e.g: Mayors)

-
Web page
(platform) and the
Hubs
(who will also need materials. They have discounts for being part of the 3D hubs platform)
- Taxes : 15% (3D hubs incomes) + 3% (Netherland taxes)
- Cost calculation :
- For FDM printers (fused deposition modeling) cost is based on the amount of material used
- For the others (SLA, SLS) cost is based on the
volume of the object
Thanks for attending
Any question?

4. Payment and Pick-up
Response time
- 3D hubs has dropped the average delivery time to 1,2 days from submission to pick up
- Competitors like Shapeways still take out about a week for their fastest material
- Create and maintain a 3D printers network

- Taking care of each maker can find a correct Hub in terms of proximity, price, materials, etc... and deliver in around 2 days.

- Get new Hubs and check their "printers" in order to know which kind of products are able to produce.

- Take care of the payment, do file fixing and maintain web page as channel

-R&D to develop new cost calculation algorithms and APIs
Network of suppliers that make the business model work:

- materials (e.g: colorFabb)
- software companies like AutoDesk (API)
- shipping companies (UPS)
- seed founding round leaded by Balderton Capital

-Cost needed to maintain the service (
web server
and
few

people
)
-Research & Development
Customer Segments
Value Propositions
Channels
Customer Relationships
Revenue Streams
Key Resources
Key activities
Key Partnerships
Cost Structure
3DHUBS canvas
Jacint Castells
Aleix Masdeu
Jordan Rojas
Full transcript