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Organisational Change Management Lifecycle
Transcript of Organisational Change Management Lifecycle
Take a look at the elements of the PMI’s Organisational Change Management lifecycle in this simplified analogy of the lifecycle of a butterfly. Note that the original lifecycle structure is more complex.
Change involves moving from a current state (the butterfly’s egg) to…
…a desired future state. Have a
look at how this might work.
Before the egg hatches, two things need to happen:
1. You need to
formulate the change
you plan to make, and
Plan for that change
1 | Formulate change
3. Clearly define the scope of the change and specify the activities needed to make the change a success.
2. Assess the degree to which the organisation and the people within the organisation are ready for the change, and
1. Identify or clarify the need for the change;
Before you can initiate change, you first need to have a very clear idea of what that change will involve. The strategic plan of the organisation is used as a basis to begin creating an Organisational Change Management plan that will add value to the organisation. You will need to:
1. Define how the change will be approached in alignment with organisational culture;
2 | Plan change
Change must be carefully planned for, considering both the “how” and the “what” aspects to ensure that the plan can be seamlessly integrated into the broader organisational strategy. You will need to:
3. Plan for all activities needed to effect the change as well as for integration with business operations.
2. Plan for the involvement of external and internal stakeholders that you have identified, and
Change implementation is an iterative process. Consequently, planning, implementation and transition processes do not necessarily happen in order, and may affect each other. Keep this in mind as you continue through the presentation.
2. Plan change
5. Sustain change
3 | Implement change
1. Prepare the organisation for the change by identifying the areas and people that may need support and then providing that support;
Before you can initiate change, you first need to have a very clear idea of what that change will involve. The strategic plan of the organisation is used, as basis to begin creating an Organisational Change Management plan that will add value to the organisation. You will need to:
3. Deliver the outputs of the change project.
2. Inform stakeholders of the objectives and provide them with what they need to participate in decision-making, and
4 | Manage transition
1. Handover project outputs to operations;
Transition involves linking the change initiative to “business as usual” and putting measures in place to ensure that long-term change is maintained. You will need to:
3. Adjust the Organisational Change Management plan if necessary to address discrepancies.
2. Measure product and performance results and benefits against what was expected to occur as a result of the change, and
5 | Sustain change
1. Ensure that two-way communication with stakeholders is ongoing and of a high quality;
Organisational Change Management requires a number of ongoing activities to ensure that the change is sustained and that the associated business and stakeholder benefits are properly realised. You will need to:
3. Conduct Benefits Realisation Management (which will be discussed further in Module 7).
2. Conduct ongoing social practices and conversations that help people to make sense of the change, and
The realised value from the sustained change will make the future state – the adult butterfly – a reality.
The change that you successfully initiate may lead to more changes, which will in turn have to go through the process discussed here in order to be implemented successfully. In other words, the cycle can begin all over again.
This presentation provided a simplified overview of how Organisational Change Management may occur in practice. It is important to develop processes for achieving each of these steps that suit your own organisation.
Read about PMIs Organisational Change Lifecycle in the institute’s own words and view the lifecycle model in its entirety at http://www.pmi.org/~/media/PDF/Knowledge%20Center/Change_Mgmt_whitepaper_v4.ashx