Loading presentation...

Present Remotely

Send the link below via email or IM

Copy

Present to your audience

Start remote presentation

  • Invited audience members will follow you as you navigate and present
  • People invited to a presentation do not need a Prezi account
  • This link expires 10 minutes after you close the presentation
  • A maximum of 30 users can follow your presentation
  • Learn more about this feature in our knowledge base article

Do you really want to delete this prezi?

Neither you, nor the coeditors you shared it with will be able to recover it again.

DeleteCancel

Make your likes visible on Facebook?

Connect your Facebook account to Prezi and let your likes appear on your timeline.
You can change this under Settings & Account at any time.

No, thanks

Introduction

No description
by

Sofie Spelta

on 6 October 2015

Comments (0)

Please log in to add your comment.

Report abuse

Transcript of Introduction

The manipulation of objects such as
perfume, clothing and accessories
in the interaction between persons

Oculesics

Kinesics


Non-Verbal Communication
Summary
Rob - Oculesics & Kinesics
Sofie - Haptics & Vocalics
Dasun - Proxemics & Artifacts
Ryan - Chronemics & Conclusion
Fromkin, V. and Rodman, J. 1983, An Introduction to Language, CBS College Publishing, New York, NY

Gabbott, M. and Hogg, G. 2000, "An empirical investigation of the impact of non-verbal communication on service evaluation", European Journal of Marketing, vol. 34, no. 3, pp. 384-398

Guerrero, L.K., Devito J.A.,& Hecht M.L. (1999). The Nonverbal Communication Reader: Classic and contemporary readings (2nd ed.). Long Grove, IL: Waveland Press, Inc.

Gudbjörg, L.R. & Thamar, M.H. 2013, ‘Balancing Work-family Life in Academia: The Power of Time’, Gender, Work and Organization, vol. 20, no. 3, pp. 283-296

CONCLUSION
Nonverbal ELEMENTS
Repetition
Contradiction
Substitution
Complementing
Accenting

Rob
Sofie

Chronemics
Artifacts

Proxemics
Haptics

Vocalics
Dasun
Ryan

Lollies / sweets
{aka bribery}

1. Increases the listener’s level of attention
2. Visual tracking signal for the verbal flow
3. Carries additional information
4. Stresses important verbal segments
5. Creates a richer bimodal sensory image
6. Better stimulates the memory processes

Eye contact
Eye movement
Grazing of the eyes

Varying degrees of appropriateness
Meaning depends on culture







WHAT ARE ARTIFACTS?

Visual cues during the communication process:
head nods
lip-facial movements
hand gestures
arm and shoulder movements
shrugs, foot tapping, clicking pens etc
(Rogers 1978)
Rogers W. T. (1978). The Contribution of Kinesic Illustrators Towards the Comprehension of Verbal Behaviour Within Utterances. Human Communications Research, 5(1), 54-62.

Gabbott M, Hogg G, (2000) "An empirical investigation of the impact of non-verbal communication on service evaluation", European Journal of Marketing, Vol. 34 Iss: 3/4, pp.384 - 398

DeFleur, M. H., Kearney, P., Plax, T. G., & DeFleur, M. L. (Eds). (2005). Fundamentals of human communication. (3rd ed). New York, NY: McGraw-Hill.

Kalman, YM, Scissors, LE, Gill, AJ, Gergle, D, 2013, Computers in Human Behavior, vol. 29, no. 3, pp 1260-1269
References

America - confident, trustworthy, polite
Europe - earned respect.... however for too long becomes uncomfortable
Asia/Africa - perceived as a challenge or affront to authority
Middle East - laws dictating women can not make eye contact with men


Communication that transcends the bare elements of the written or spoken word.


It has been suggested that up to 90% of the communication process takes place non-verbally
Gabbott, M. and Hogg, G. (2000)
Fromkin, V. and Rodman, J. (1983)
Monochronic
One thing at a time
Deadline orientated
Committed to the job
Adhere rigorously to plans
Follow rules of privacy and consideration
Emphasize promptness
Short-term relationships
Polychronic
Many things at once
Consider an objective to be achieved if possible
Committed to people and relationships
Change plans often and easily
More concerned with close relations than privacy
Base promptness on relationship
Lifetime relationships
Cronemics
IN Relationships

“The sensibility of the individual to the world adjacent to his body by the use of his body”
(Gibson 1966)
Cultural Differences
The acceptance of physical culture depends on the cultural norms within a society.

Greek and Italians are three times more likely to touch than French or Dutch people
“It is better for you to be stabbed in the head with an iron needle than to touch the hand of a woman who is not permissible to you”
(Estes 2013)
Estes, S. (2013). Shaking Hands With Women. Available: http://www.justaskislam.com/69/. Last accessed 16th Sep 2013.

Gibson, J.J. (1966) The senses considered as perceptual systems. Oxford, England: Houghton Mifflin. pp.

Remland & Jones. (1995). Interpersonal Distance, Body Orientation, and Touch: Effects of Culture, Gender, and Age. The Social Psychology Journal. 135 (3), p281-97.

Scherer, K. (2003). Vocal communication of emotion: A review of research paradigms. Speech Communication. 4 (2), p227-256.

Study of a two person social dilemma online social game with simple chronemic variables

Showed differences in participants'
Agreeablness
Extraversion
Trust
Vocalics is the way we use our voice to convey meaning and emotion, through pitch, tone, volume, expression and pace (Scherer, 2003).
GENERAL CONNECTIONS BETWEEN PARALANGUAGE AND EMOTIONS
Our emotional state of mind and paralanguage are strongly linked (Scherer, 1987).
Anger often portrayed with a raised voice.
Excitement has a fast pace with elated tone.
(Kalman et. al 2013)
(Gudbjörg & Thamar 2013)
Another study of academic employees in Iceland showed that gender plays a role in household family power...
Women get stuck with the domestic work
Do not have as flexible hours


Reproduces traditional power relations in the home
WHAT WE WEAR AND HOW IT DEFINES US...
Waiting Time

Talking Time

Working Time
DOES YOUR STYLE SUIT YOUR SITUATION?
(Guerrero, Devito & Hecht 1999)
High clothing awareness describes an individual of an upper social class
o Higher level of Education
o Earning a greater income
o Greater verbal intelligence

(Rosenfeld & Plax, 1977)
JOB INTERVIEWS
The following video includes two scenarios where proper attire is addressed
OBSERVATIONS
The proffesionally dressed person conveyed a methodological and smart individual.
Outlines how dressing a certain way can also influence behavioural characteristics
Confidence vs. shy/withdrawn behaviour
Conclusions...
o What you wear or display on your persons as accessories, has neither a right or wrong answer
as this is a definition of your individual characteristics – personality

o However, there are certain times or scenarios where certain visual communication tools will guarantee better results.

What is Proxemics?

Proxemics refers to the distance
and postures of two or more persons while interacting
(Sundaram & Webster 2000)
(McLaughlin, Olson, & White 2008)
James Poon Teng, F. (1998). Nonverbal communication and business success. Management Research News, 21(4/5), 1-10.

McLaughlin, C. M. S. R. N. C. N. S. C., Olson, R. M. S. R. N. C., & White, M. J. P. R. N. (2008). Environmental Issues in Patient Care Management: Proxemics, Personal Space, and Territoriality. Rehabilitation Nursing, 33(4), 143-147, 177.

Rosenfeld, L. B., & Plax, T. G. (1977). Clothing as Communication. Journal of Communication (pre-1986), 27(2), 24.

Sundaram, D. S., & Webster, C. (2000). The role of nonverbal communication in service encounters. The Journal of Services Marketing, 14(5), 378-391.

Artifacts act as a way for us to express individualism
Subtle image choices make the difference:
The Situation
vs. Personalised
Assumptions?
The Zones
1) Intimate
2) Personal
3) Social
4) Public
Conclusions
Knowledge of the zones will enhance nonverbal communication
Also provides an understanding of why people react certain ways from personal space invasion
(Sundaram & Webster 2000)
OCULESICS
(Gabbott & Hogg 2000)
(DeFleur 2005)
CULTURAL DIFFERENCES
(DeFleur 2005)
HOW DOES KINESICS IMPROVE THE COMMUNICATION PROCESS?
(Rogers 1978)
(Remland & Jones 1995)
(Rosenfeld & Plax 1977)
Full transcript