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Introducing a PMO/CMO

Presentation giving an overview of a newly formed Program Management Office and Change Management Office
by

Gareth Busson

on 14 May 2015

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Transcript of Introducing a PMO/CMO

#1
CHANGE
'By
monitoring and reporting

on the performance and success of our
existing strategies
'

PMO Project Tracking

Process Engineering

Change Toolkit
WHAT SCALE OF CHANGES
ARE WE INTERESTED IN...
INTRODUCING A PROGRAMME OFFICE &
CHANGE MANAGEMENT FUNCTION

MANAGEMENT?
what is
CHANGE
HOW?
A GOOD EXAMPLE
One of our 2015 strategies is to...
SO...
We’ve developed a
new tool
enabling us to
track the speed & identify the bottlenecks /
issues

when
we introduce new products.
'By working to
identify new ways
in which we can
perform better as an organisation
.'
HELPING TO DEFINE THE FUTURE
TWO
TYPES
OF CHANGE...
CURRENT
CHANGE
FUTURE
CHANGE
CHANGE
BY LISTENING
TO WHAT



HAVE TO SAY
HOW?
A GOOD EXAMPLE
One of our 2015 strategies is to...
SO...
We’ve developed a
new tool

enabling us to
track the speed

with which
we introduce new products.

HELPING TO DELIVER THE PLAN
YOU
No one knows your role, department or business better than
YOU
And so in the next few months we're going to be asking you what you think...
We're going to be conducting a series of interviews
At every
LEVEL
In every
DEPARTMENT
In every
COUNTRY
Our aim is to capture your voice...
And learn as much about your job as we can.
Reduce speed
to market
by up to
50%
THAT WAY WE CAN IDENTIFY THE MOST IMPORTANT WAYS IN WHICH WE CAN IMPROVE AS A BUSINESS
EVOLVE
?
ALL KINDS...
FROM CHANGES TO
PROCESSES, SYSTEMS &
WAYS OF WORKING
to our physical working environment...
ENABLING US TO
UNDERSTAND WHAT PREVENTS US FROM CHANGING...

AND AT THE END OF THE YEAR WE WILL BE ABLE TO
QUANTIFY
WHETHER WE
ACHIEVED OUR TARGETS
AND
HOW SUCCESSFUL
WE WERE.
So if you have ideas
on how our working life
can be improved...

SPEAK UP
So
help

choose
our future direction...
'By making sure that the business is
ready
for the change,
removing obstacles
,
facilitating
the change process and
monitoring
to make sure that change happens.'
IS ABOUT
ENABLING
THE ORGANISATION
CHANGE
CHANGE TOOLKIT
Determining the need for change
, triggered by on-going business analysis, changes to external conditions, identification of new opportunities etc.

Developing a case for change
, including options, risks and resource implications.

Communicating the vision for change
, presenting a compelling narrative that sets out how the new situation will be better.

Developing a strategy and plan for change
, having clear project management procedures, clear accountability, objectives and timelines.

Managing the change process
, seeking tangible benefits and embedding new systems, processes and cultures into every day activity.
1.
2.
3.
4.
5.
P
ROGRAM
M
ANAGEMENT
O
FFICE

Introducing the
WHAT is the PMO?
To identify, prioritize and successfully execute key global projects that help us to deliver our 2015 strategies
MISSION
V A L U E
Central management of projects - freeing you up to do your day jobs
Implement consistent decision making and project management processes
S E R V E
Support service to help the business manage projects more effectively
Give the organization the
FOCUS
and
TOOLS
to get things delivered
THE PMO
projects based on their alignment with strategic business goals (Scored Project Briefs)
HELPS YOU
PRIORITIZE
be a resource to the organization; build tools, templates & standard methods of working.
EASE OF USE
Keeping projects on track so that we stay
Focused To Win!
FOCUS
If we are misaligned from our targets, the PMO is here to take corrective action
ACCOMPLISH OUR GOALS
Choosing the rights projects and driving them to completion!
THE PMO
activity and progress to ensure projects meet their objectives (time-cost-quality)
MONITOR
train & fully support Project Managers
RECRUIT
project scope, cost and schedule are achievable
ENSURE
key stakeholders on project status and delivery
UPDATE
post project benefit reviews
COMPLETE
Managing our projects in right way!
HELPS YOU
PMO WORKFLOW
to facilitate delivery
See somewhere that improvements can be made?
Have an idea for process improvement?
Start the process! Complete a Project Brief and send it to
Muge Dogan
or
Stephane Fombonne
!

DO YOU
1. SUBMIT A PROJECT
Full training will be offered
It gives you an opportunity to develop/learn more

If you are interested then contact
Muge Dogan
or
Stephane Fombonne
.

(N.B. Please be patient - not every project will get the green light right away!)
2. WE NEED BUSINESS PROJECT
MANAGERS
NOW
SO SEND IN THOSE PROJECT BRIEFS
CONTACT A PMO TO BECOME A
BUSINESS PROJECT MANAGER
COMMUNITIES
OF
PRACTICE?

what are
EACH REGION HAS INDIVIDUAL DEPARTMENTS
Each week these departments are busy; learning new methods of working, developing new ideas, solving problems and developing new ways in which we can work better as an organisation.
WHICH IS GREAT!!!
PROBLEM IS
when these events occur or these lessons are learned they are contained within the local department.
SO AREN'T WE MISSING AN OPPORTUNITY HERE..?
there is no
j-o-i-n-e-d
u-p
t-h-i-n-k-i-n-g
SHARED EXPERIENCES =
SHARED DEVELOPMENT
And that's what
COMMUNITIES OF PRACTICE
are...
...groups of people who
work with
or are
known experts
in a particular area, who have a
concern
, a
set of problems
, or a
passion
about a topic, and who want to deepen their
knowledge
and
expertise
by
interacting
on a regular basis.
COMMUNITIES OF PRACTICE
are not...
...project teams with hard & fast deadlines, they are more
informal
than that.
...hierarchical -
everyone is an equal member
.
...rigid, they are
organic
. Members are encouraged to use them to
evolve
their
departments/roles and
manage change
more effectively.
...dictated by meetings. Communication is
faster
&
encouraged at any time
.
COMMUNITIES OF PRACTICE
meet weekly to discuss issues, such as;

• Current business issues,
• Solutions to mutual problems,
• Discuss internal successes,
• Identifying opportunities for synergy,
• A general forum for individuals to ask for information or even advice,
• Seek inter-company experiences,
• Share stories, problems and solutions,
• Agree on common issues (which can then be escalated),
COMMUNITIES OF PRACTICE
communicate daily via Yammer

• Online, internal social media
If you are not yet connected then please sign up
If you would like to join one of the groups then let me know
COMMUNITIES OF PRACTICE
meet weekly to discuss issues, such as;
• Current business issues,
• Solutions to mutual problems,
• Discuss internal successes,
• Identifying opportunities for synergy,
• A general forum for individuals to ask for information or even advice,
• Seek inter-company experiences,
• Share stories, problems and solutions,
• Agree on common issues (which can then be escalated),
COMMUNITIES OF PRACTICE
communicate daily via Yammer
• Online, internal social media
If you are not yet connected then please sign up
If you would like to join one of the groups then let me know
OUR ROLE...
HELP
YOU TO

ACHIEVE

OUR 2015

STRATEGIES


THE PMO IS TO HELP YOU...
WANT TO BE INVOLVED WITH THE PMO..?
PUT SIMPLY, WE'RE HERE TO MAKE SURE THAT THE STRATEGIES DON'T GET STUCK!!!
OR THE
CONSCIENCE
OF
PROJECT MANAGEMENT
Full transcript