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Transcript of Communications
What is communication?
Communication is the transfer of information, views and ideas from one person to another.
Forms of Communication
Choosing a method of communication
Graphs and Charts
How do we communicate ???
Objectives of Communication
It's important that communication is successful!
by the intended person
Receiver must do whatever the communication requires them to do, they must
Internal take place INSIDE a firm/organisation
Internal communication is important so that:
what to do
will be discovered early and are resolved quickly
Everyone will feel that they are
and have a part to play
Examples of INTERNAL communication include communication between:
Managers and their employees
Teachers and students
A club's soccer manager and his/her under 15 team
A gymnastic coach and his/her team
communication is communication which takes place between an organisation and people outside of the organisation
Many people need to know what is going on in an organisation !
Who do the school need to communicate with?
Department of Education
State Examinations Commission
Who does a business need to communicate with?
Three main forms?
Well prepared and as short as possible in order for people to say what they mean and remember what was said
Seminars and conferences
Mistakes can be corrected easily
Easier to reach agreements
Feedback is immediate
Some people don't listen carefully
People may forget what was said
Can be studied at your own pace
Easier to remember
Very fast (e-mail, social media)
May take longer to get feedback (post)
Too much written material may be difficult to handle
Pictures, graphs, bar charts, diagrams
Used with oral and written
Charts and diagrams
Easy to understand
Easy to remember
Trends/comparisons can be easily made
Usually has to be used with another form of communication
What do we need to think about before we communicate?
Info in the form of bars
Horizontal or Vertical
Easy to see trends/comparisons
Info shown using graph with dots
Easy to examine
Compare selling products
Shows different parts of something
360 degree circle
Each segment corresponds to a quantity or percentage
Used to present numbers/quantities
Used on television